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  1. #1001
    Join Date
    Jan 2016
    Location
    Toronto
    Posts
    23
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    No, but I've opened an issue (https://github.com/lat9/one_page_checkout/issues/155) on OPC's GitHub repository to track any investigation.
    Thanks! I've made a few modifications that have the plugin operational and operating together, although not the prettiest yet.
    A couple of .css lines modified changing from visibility: none in checkout_one.css solved the blank-ish display, although the loading cursor is still there;
    forcing jquery.js to load earlier
    and some heavy conditional expiry date manipulation solved the checkout problem in the elavon_converge payment method.

    Prettification to come at https://www.beadfx.com/catalogue/

    Thanks!
    Dan

  2. #1002
    Join Date
    Jan 2016
    Location
    Toronto
    Posts
    23
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Hi!

    Another checkout issue has arisen, One-Page checkout 2.04. Possibly related to issue #126, and #150

    A customer tried to checkout (paypal) for a Gift certificate. Initially tried as a guest but that failed (good thing :) ) then setup an account and still could not check-out.
    Disabling OPC allowed the checkout.

    I captured a debug log for her, and can also re-produce it. Attempted on my test account (conditional) and it also fails. Everything appears
    correct, but pressing the "Confirm" button (with any payment method including moneyorder) the button dims and returns with no action.

    I will send you the test login as well as the debug logs etc (live site)

    Dan

  3. #1003
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,477
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    @DTomlinson, was it that the customer tried to create an order that contained a Gift Certificate or that the customer tried to use a GC to make that purchase?

    I successfully ordered a GC (albeit using the Check/Money Order payment method) and then used that GC (after release) to make an OPC purchase.

  4. #1004
    Join Date
    Jan 2016
    Location
    Toronto
    Posts
    23
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    @DTomlinson, was it that the customer tried to create an order that contained a Gift Certificate or that the customer tried to use a GC to make that purchase?

    I successfully ordered a GC (albeit using the Check/Money Order payment method) and then used that GC (after release) to make an OPC purchase.
    Customer is trying to create an order that only contains a gift certificate. If it has real product in it it works fine!
    Paying using a GC worked fine when there was real product included.
    (my check/moneyorder is called "Call Back")

    I just tried using my test account on both Firefox and Chrome with both not continuing past "Confirm"


    Dan

  5. #1005
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    155f fresh install
    php: 7.1.24
    OPC 2.0.5 munged from Git Hub

    Created a product test order with OPC & Square was successful.
    Dowloable pdf/zip file with OPC after clicking confirm the order, the curser just spins.
    So no error logs were generated.
    Turned off OPC to 3 page checkout and was successful.

    Sent you a pm when you have time

    Thanks,
    Mark
    Mark
    Hare Do

  6. #1006
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,477
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by haredo View Post
    155f fresh install
    php: 7.1.24
    OPC 2.0.5 munged from Git Hub

    Created a product test order with OPC & Square was successful.
    Dowloable pdf/zip file with OPC after clicking confirm the order, the curser just spins.
    So no error logs were generated.
    Turned off OPC to 3 page checkout and was successful.

    Sent you a pm when you have time

    Thanks,
    Mark
    Mark, is that product a "Product - General" type product or "Document - General"?

  7. #1007
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Cindy,
    It is set up as Document - General
    Mark
    Hare Do

  8. #1008
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Cindy,
    Upon further investigation it is set up as Document - General but I have created a Product - General to get a free download of the Brochure
    Mark
    Hare Do

  9. #1009
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,477
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by haredo View Post
    Cindy,
    It is set up as Document - General
    My bad, @haredo ... is that 'Document - Product'? Does the issue occur during Guest checkout, 'normal' OPC or both?

  10. #1010
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Cindy,
    OPC turned on
    Category set up as Document - General called Printable Brochure
    Product enabled under it called Document - Product which I have the pdf & zip of the brochure to download
    When clicking confirm to order when logged in to download pdf/zip the cursor just spins and does not complete the order
    Also using guest check out the cursor just spin and does not complete the order
    Mark
    Hare Do

 

 

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