One-Page Checkout [Support Thread]

[lat9]

If it will be helpful, I can switch to the unminimized version and report back.

Thanks, @jeking, that would help pinpoint where the issue is.

[jeking]

Thanks, @jeking, that would help pinpoint where the issue is.

I switched to the uncompressed 1.12.4 and here is the full console log

jquery.checkout_one.min.js?1598622382:5 setFormSubmitButton, payment-module: null
jquery.checkout_one.min.js?1598622382:5 Showing "confirm"
jquery.checkout_one.min.js?1598622382:5 Setting orderConfirmed (0), submitter (null)
jquery.checkout_one.min.js?1598622382:5 jQuery version: 1.12.4
jquery.checkout_one.min.js?1598622382:5 saveCustomerInfo, starts ...
index.php?main_page=checkout_one&zenid=eh8g36jjbg0uhqlfqplgu0ham6:58 {cache: false, type: "POST", traditional: true, dataType: "json", timeout: 5000,##…}
jquery.checkout_one.min.js?1598622382:5 Uncaught TypeError: Cannot read property 'length' of null
at Object.<anonymous> (jquery.checkout_one.min.js?1598622382:5)
at fire (jscript__jquery.min.js:3232)
at Object.fireWith [as resolveWith] (jscript__jquery.min.js:3362)
at Object.deferred.<computed> [as resolve] (jscript__jquery.min.js:3461)
at Object.success (index.php?main_page=checkout_one&zenid=eh8g36jjbg0uhqlfqplgu0ham6:66)
at fire (jscript__jquery.min.js:3232)
at Object.fireWith [as resolveWith] (jscript__jquery.min.js:3362)
at done (jscript__jquery.min.js:9840)
at XMLHttpRequest.callback (jscript__jquery.min.js:10311)

FYI, I get the same error (Uncaught TypeError: Cannot read property 'length' of null) when using 3.6.0

[DrByte]

@jeking,
instead of using non-minified files for only jQuery itself, I think what lat9 would find most useful is using the OPC's non-minified files.
Switch it in Admin -> Configuration -> OPC -> Load Minified Script Files

[lat9]

@jeking,
instead of using non-minified files for only jQuery itself, I think what lat9 would find most useful is using the OPC's non-minified files.
Switch it in Admin -> Configuration -> OPC -> Load Minified Script Files

Yep, that's what I'm looking for; thanks, DrByte.

[jeking]

Yep, that's what I'm looking for; thanks, DrByte.

Oh sorry, I misunderstood. Do that I get this:

jquery.checkout_one.js?1598622382:972
Uncaught TypeError: Cannot read property 'length' of null
at Object.<anonymous> (jquery.checkout_one.js?1598622382:972)
at n (jscript__jquery.min.js:2)
at Object.fireWith (jscript__jquery.min.js:2)
at Object.fire [as resolve] (jscript__jquery.min.js:2)
at Object.success (index.php?main_page=checkout_one:66)
at n (jscript__jquery.min.js:2)
at Object.fireWith [as resolveWith] (jscript__jquery.min.js:2)
at w (jscript__jquery.min.js:4)
at XMLHttpRequest.d (jscript__jquery.min.js:4)

[lat9]

Jim, there have been numerous changes/corrections to the jquery.checkout_one.js in the time since OPC v2.3.4 was released last August. Might I suggest that it's time to upgrade to v2.3.8?

[jeking]

Jim, there have been numerous changes/corrections to the jquery.checkout_one.js in the time since OPC v2.3.4 was released last August. Might I suggest that it's time to upgrade to v2.3.8?

That did cross my mind. I asked about the error first in case it was clear it was unrelated to a newer version. Since that is clearly not the case, I will do the upgrade and report back. Thank you!

[Lintong]

Hi Please help

This is my first post so please forgive me if I don't give enough information.

I have installed OPC on v1.5.7c and when I run the store in non SSL mode it works fine. As soon as I enable SSL then I get a WHOOPS! YOUR SESSION HAS EXPIRED. page when I click check out as a guest. Part of the log file is below ( it wouldnt let me post the fuull log). Has anyone any ideas how to resolve this. thank you.

2021-05-10 16:31:36 checkout_one_observer: checkout_one redirect 1a: array (
'main_page' => 'checkout_shipping',
)

array (
'securityToken' => '67690581ed153967dcea3f1104ce6db5',
'customers_host_address' => 'broadband.bt.com',
'SSL_SESSION_ID' => NULL,
'opc' =>
OnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => false,
'isEnabled' => true,
'tempAddressValues' => NULL,
'guestCustomerInfo' => NULL,
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => NULL,
'billtoTempAddrOk' => NULL,
'sendtoTempAddrOk' => NULL,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'cartID' => '',
'cart' =>
shoppingCart::__set_state(array(
'contents' =>
array (
'3:4f4ef1da0c407f06362a1c6ae9652e3b' =>
array (
'qty' => 1.0,
'attributes' =>
array (
1 => 1,
2 => 4,
),
),
),
'total' => 5.0,
'weight' => 290.0,
'cartID' => '88750',
'content_type' => false,
'free_shipping_item' => 0,
'free_shipping_weight' => 0,
'free_shipping_price' => 0.0,
'download_count' => 0,
'total_before_discounts' => 5.0,
'display_debug_messages' => false,
'flag_duplicate_msgs_set' => false,
'flag_duplicate_quantity_msgs_set' =>
array (
),
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'check_valid_prod' => true,
'navigation' =>
navigationHistory::__set_state(array(
'path' =>
array (
0 =>
array (
'page' => 'index',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
),
'post' =>
array (
),
),
1 =>
array (
'page' => 'product_info',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
'products_id' => '3',
'number_of_uploads' => '0',
'action' => 'add_product',
),
'post' =>
array (
),
),
2 =>
array (
'page' => 'shopping_cart',
'mode' => 'SSL',
'get' =>
array (
),
'post' =>
array (
),
),
3 =>
array (
'page' => 'checkout_shipping',
'mode' => 'SSL',
'get' =>
array (
),
'post' =>
array (
),
),
),
'snapshot' =>
array (
'page' => 'product_info',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
'products_id' => '3',
),
'post' =>
array (
),
),
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'language' => 'english',
'languages_id' => 1,
'languages_code' => 'en',
'layoutType' => 'legacy',
'currency' => 'GBP',
'today_is' => '2021-05-10',
'updateExpirations' => true,
'antispam_fieldname' => '9WG9nBpwNV',
'session_counter' => true,
'customers_ip_address' => '2a00:23c6:3b94:8700:b4a8:7c5:210f:f68',
'new_products_id_in_cart' => '3:4f4ef1da0c407f06362a1c6ae9652e3b',
'valid_to_checkout' => true,
'cart_errors' => '',
)
2021-05-10 16:31:37 checkout_one: CHECKOUT_ONE_ENTRY, version (2.3.8 (2021-04-17)), Zen Cart version (1.5.7c), template (winchester_responsive)
2021-05-10 16:31:37 OnePageCheckout: startGuestOnePageCheckout, exit: sendto: not set, billto: not setOnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => false,
'isEnabled' => true,
'tempAddressValues' =>
array (
'ship' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
'bill' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
),
'guestCustomerInfo' => NULL,
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => NULL,
'billtoTempAddrOk' => NULL,
'sendtoTempAddrOk' => NULL,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
))
2021-05-10 16:31:41 checkout_one: CHECKOUT_ONE_ENTRY, version (2.3.8 (2021-04-17)), Zen Cart version (1.5.7c), template (winchester_responsive)
2021-05-10 16:31:41 OnePageCheckout: startGuestOnePageCheckout, exit: sendto: not set, billto: not setOnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => true,
'isEnabled' => true,
'tempAddressValues' =>
array (
'ship' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
'bill' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
),
'guestCustomerInfo' =>
array (
'firstname' => '',
'lastname' => '',
'email_address' => '',
'telephone' => '',
'dob' => '',
),
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => false,
'billtoTempAddrOk' => false,
'sendtoTempAddrOk' => false,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
))
2021-05-10 16:34:20 checkout_one_observer: checkout_one redirect 1a: array (
'main_page' => 'checkout_shipping',
)

array (
'securityToken' => 'd26ea0bee3497c9a50256128f9cf44ad',
'customers_host_address' => 'broadband.bt.com',
'SSL_SESSION_ID' => NULL,
'opc' =>
OnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => false,
'isEnabled' => true,
'tempAddressValues' => NULL,
'guestCustomerInfo' => NULL,
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => NULL,
'billtoTempAddrOk' => NULL,
'sendtoTempAddrOk' => NULL,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'cartID' => '',
'cart' =>
shoppingCart::__set_state(array(
'contents' =>
array (
'3:4f4ef1da0c407f06362a1c6ae9652e3b' =>
array (
'qty' => 1.0,
'attributes' =>
array (
1 => 1,
2 => 4,
),
),
),
'total' => 5.0,
'weight' => 290.0,
'cartID' => '99995',
'content_type' => false,
'free_shipping_item' => 0,
'free_shipping_weight' => 0,
'free_shipping_price' => 0.0,
'download_count' => 0,
'total_before_discounts' => 5.0,
'display_debug_messages' => false,
'flag_duplicate_msgs_set' => false,
'flag_duplicate_quantity_msgs_set' =>
array (
),
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'check_valid_prod' => true,
'navigation' =>
navigationHistory::__set_state(array(
'path' =>
array (
0 =>
array (
'page' => 'index',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
),
'post' =>
array (
),
),
1 =>
array (
'page' => 'product_info',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
'products_id' => '3',
'number_of_uploads' => '0',
'action' => 'add_product',
),
'post' =>
array (
),
),
2 =>
array (
'page' => 'shopping_cart',
'mode' => 'SSL',
'get' =>
array (
),
'post' =>
array (
),
),
3 =>
array (
'page' => 'checkout_shipping',
'mode' => 'SSL',
'get' =>
array (
),
'post' =>
array (
),
),
),
'snapshot' =>
array (
'page' => 'product_info',
'mode' => 'SSL',
'get' =>
array (
'cPath' => '1_3',
'products_id' => '3',
),
'post' =>
array (
),
),
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'language' => 'english',
'languages_id' => 1,
'languages_code' => 'en',
'layoutType' => 'legacy',
'currency' => 'GBP',
'today_is' => '2021-05-10',
'updateExpirations' => true,
'antispam_fieldname' => 'tkcK433Uzo',
'session_counter' => true,
'customers_ip_address' => '2a00:23c6:3b94:8700:91d3:13f8:5e6f:c638',
'new_products_id_in_cart' => '3:4f4ef1da0c407f06362a1c6ae9652e3b',
'valid_to_checkout' => true,
'cart_errors' => '',
)
2021-05-10 16:34:21 checkout_one: CHECKOUT_ONE_ENTRY, version (2.3.8 (2021-04-17)), Zen Cart version (1.5.7c), template (winchester_responsive)
2021-05-10 16:34:21 OnePageCheckout: startGuestOnePageCheckout, exit: sendto: not set, billto: not setOnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => false,
'isEnabled' => true,
'tempAddressValues' =>
array (
'ship' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
'bill' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
),
'guestCustomerInfo' => NULL,
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => NULL,
'billtoTempAddrOk' => NULL,
'sendtoTempAddrOk' => NULL,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
))
2021-05-10 16:34:32 checkout_one: CHECKOUT_ONE_ENTRY, version (2.3.8 (2021-04-17)), Zen Cart version (1.5.7c), template (winchester_responsive)
2021-05-10 16:34:32 OnePageCheckout: startGuestOnePageCheckout, exit: sendto: not set, billto: not setOnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => true,
'isEnabled' => true,
'tempAddressValues' =>
array (
'ship' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
'bill' =>
array (
'gender' => '',
'company' => '',
'firstname' => '',
'lastname' => '',
'street_address' => '',
'suburb' => '',
'city' => '',
'postcode' => '',
'state' => '',
'country' => 222,
'country_id' => 222,
'zone_id' => 0,
'zone_name' => '0',
'address_book_id' => 0,
'selected_country' => 222,
'country_has_zones' => false,
'state_field_label' => '',
'show_pulldown_states' => true,
'error' => false,
'error_state_input' => false,
'validated' => false,
),
),
'guestCustomerInfo' =>
array (
'firstname' => '',
'lastname' => '',
'email_address' => '',
'telephone' => '',
'dob' => '',
),
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => false,
'billtoTempAddrOk' => false,
'sendtoTempAddrOk' => false,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
))
2021-05-10 16:41:54 checkout_one_observer: checkout_one redirect 1a: array (
'main_page' => 'checkout_shipping',
)

array (
'securityToken' => '8af9952d712f141b5d363cf765bafe42',
'customers_host_address' => 'broadband.bt.com',
'SSL_SESSION_ID' => NULL,
'opc' =>
OnePageCheckout::__set_state(array(
'isGuestCheckoutEnabled' => true,
'registeredAccounts' => true,
'guestIsActive' => false,
'isEnabled' => true,
'tempAddressValues' => NULL,
'guestCustomerInfo' => NULL,
'guestCustomerId' => 3,
'tempBilltoAddressBookId' => 3,
'tempSendtoAddressBookId' => 4,
'dbStringType' => 'stringIgnoreNull',
'paypalAddressOverride' => NULL,
'paypalTotalValue' => NULL,
'paypalTotalValueChanged' => NULL,
'paypalNoShipping' => NULL,
'customerInfoOk' => NULL,
'billtoTempAddrOk' => NULL,
'sendtoTempAddrOk' => NULL,
'isVirtualOrder' => NULL,
'billtoAddressChangeable' => NULL,
'sendtoAddressChangeable' => NULL,
'observerAliases' =>
array (
'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE',
),
)),
'cartID' => '',
'cart' =>
shoppingCart::__set_state(array(
'contents' =>
array (
'5:2f1d77905d81c46c3e7d0db87e48588f' =>
array (
'qty' => 1.0,
'attributes' =>
array (
1 => 1,
2 => 4,
),
),
),
'total' => 4.0,

[lat9]

@Lintong, welcome to the Zen Cart forums! Those OPC log files, as you found, can get very large ... to large for posting on the forums directly.

When you 'enabled' SSL in your site's /includes/configure.php and the /YOUR_ADMIN/includes/configure.php, what did you change? The recommended settings (for the storefront) are (pretending that your site is example.com):

define('HTTP_SERVER', 'https://example.com');
define('HTTPS_SERVER', 'https://example.com');
define('ENABLE_SSL', 'true');

Is that different from what you've used? Note, too, that Zen Cart automatically forces the /includes/configure.php file to be read-only, so if you think you've made changes, check the file again just to be sure.

[Lintong]

Hi,

Thank you for replying.

The settings are as you have said. I reinstalled with ssl so the settings would be correct.