One-Page Checkout [Support Thread]

[mprough]

Hi Lat,

Can you direct me to the fix for change shipping address doesn't save. I searched through GitHib and could not locate it

[lat9]

Hi Lat,

Can you direct me to the fix for change shipping address doesn't save. I searched through GitHib and could not locate it

Under which conditions does the shipping address not save? What version of OPC, what version of Zen Cart, what custom-template is in use? Is this guest checkout or a logged in customer?

[mprough]

Under which conditions does the shipping address not save?

All conditions

What version of OPC,

2.0.5

what version of Zen Cart,

1.5.5F

what custom-template is in use?

Bootstrap

Is this guest checkout or a logged in customer?

Both

[lat9]

@mprough, my best guess is that the Bootstrap template (which includes template-override versions of OPC's templates) hasn't been "keeping up". I suggest that you do a file-comparison of that template's 'templates' sub-directory to those provided in the base OPC distribution (present in the template_default template).

[mprough]

I was reading back in June of last year where you reported this issue here in the forum and fixed it in a new version. That's why I was asking about a fix. It would save money for the shop owner rather than troubleshooting it =)

[lat9]

I was reading back in June of last year where you reported this issue here in the forum and fixed it in a new version. That's why I was asking about a fix. It would save money for the shop owner rather than troubleshooting it =)

How about a pointer to that posting?

[mprough]

How about a pointer to that posting?

I was unable to locate it again. I just upgraded the whole checkout to fix it

[lat9]

I was unable to locate it again. I just upgraded the whole checkout to fix it

Thanks for reporting back, @mprough. With OPC, it's best not to "cherry-pick" changes as many of the class-related changes also hinge on associated template changes (and vice versa).

[hbhorses]

Hello,

I have a customer that wanted to make an order via an android phone and is getting continuously the error message as defined in the language files for : ERROR_NOJS_ORDER_CHANGED . I have all details available, like the android version etc. Also i have the logfile of the order going in loop.

I am using Zen Cart 1.5.5e with one page checkout version 1.4.0 (2017-08-12) .

How can i deliver you the log files?

I had the same issue earlier this week also with another customer. I notice that 2 customers that reported the issue are both French customers, so using a lot of accents in the words. I have other orders arriving without issues also.

And when i log in to their account via my pc i also don't get the loop.

Best regards
Bart

[lat9]

Hello,

I have a customer that wanted to make an order via an android phone and is getting continuously the error message as defined in the language files for : ERROR_NOJS_ORDER_CHANGED . I have all details available, like the android version etc. Also i have the logfile of the order going in loop.

I am using Zen Cart 1.5.5e with one page checkout version 1.4.0 (2017-08-12) .

How can i deliver you the log files?

I had the same issue earlier this week also with another customer. I notice that 2 customers that reported the issue are both French customers, so using a lot of accents in the words. I have other orders arriving without issues also.

And when i log in to their account via my pc i also don't get the loop.

Best regards
Bart

Bart, the current OPC version is v2.1.0, released 2019-04-07. There have been many, many changes over the past two years to the plugin. I suggest that you create a test site for the store (if you haven't already) and update your OPC installation to use the most recent; it's quite likely that whatever issue you're having has been corrected.