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  1. #1131
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    3,920
    Plugin Contributions
    61

    Default Re: One-Page Checkout [Support Thread]

    Hi Lat,

    Can you direct me to the fix for change shipping address doesn't save. I searched through GitHib and could not locate it
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  2. #1132
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,924
    Plugin Contributions
    86

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by mprough View Post
    Hi Lat,

    Can you direct me to the fix for change shipping address doesn't save. I searched through GitHib and could not locate it
    Under which conditions does the shipping address not save? What version of OPC, what version of Zen Cart, what custom-template is in use? Is this guest checkout or a logged in customer?

  3. #1133
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    3,920
    Plugin Contributions
    61

    Default Re: One-Page Checkout [Support Thread]

    Under which conditions does the shipping address not save?
    All conditions
    What version of OPC,
    2.0.5
    what version of Zen Cart,
    1.5.5F
    what custom-template is in use?
    Bootstrap
    Is this guest checkout or a logged in customer?
    Both
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  4. #1134
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,924
    Plugin Contributions
    86

    Default Re: One-Page Checkout [Support Thread]

    @mprough, my best guess is that the Bootstrap template (which includes template-override versions of OPC's templates) hasn't been "keeping up". I suggest that you do a file-comparison of that template's 'templates' sub-directory to those provided in the base OPC distribution (present in the template_default template).

  5. #1135
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    3,920
    Plugin Contributions
    61

    Default Re: One-Page Checkout [Support Thread]

    I was reading back in June of last year where you reported this issue here in the forum and fixed it in a new version. That's why I was asking about a fix. It would save money for the shop owner rather than troubleshooting it =)
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  6. #1136
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,924
    Plugin Contributions
    86

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by mprough View Post
    I was reading back in June of last year where you reported this issue here in the forum and fixed it in a new version. That's why I was asking about a fix. It would save money for the shop owner rather than troubleshooting it =)
    How about a pointer to that posting?

  7. #1137
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    3,920
    Plugin Contributions
    61

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    How about a pointer to that posting?
    I was unable to locate it again. I just upgraded the whole checkout to fix it
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  8. #1138
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,924
    Plugin Contributions
    86

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by mprough View Post
    I was unable to locate it again. I just upgraded the whole checkout to fix it
    Thanks for reporting back, @mprough. With OPC, it's best not to "cherry-pick" changes as many of the class-related changes also hinge on associated template changes (and vice versa).

  9. #1139
    Join Date
    Oct 2017
    Location
    Belgium
    Posts
    9
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Hello,

    I have a customer that wanted to make an order via an android phone and is getting continuously the error message as defined in the language files for : ERROR_NOJS_ORDER_CHANGED . I have all details available, like the android version etc. Also i have the logfile of the order going in loop.

    I am using Zen Cart 1.5.5e with one page checkout version 1.4.0 (2017-08-12) .

    How can i deliver you the log files?

    I had the same issue earlier this week also with another customer. I notice that 2 customers that reported the issue are both French customers, so using a lot of accents in the words. I have other orders arriving without issues also.

    And when i log in to their account via my pc i also don't get the loop.

    Best regards
    Bart

  10. #1140
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,924
    Plugin Contributions
    86

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by hbhorses View Post
    Hello,

    I have a customer that wanted to make an order via an android phone and is getting continuously the error message as defined in the language files for : ERROR_NOJS_ORDER_CHANGED . I have all details available, like the android version etc. Also i have the logfile of the order going in loop.

    I am using Zen Cart 1.5.5e with one page checkout version 1.4.0 (2017-08-12) .

    How can i deliver you the log files?

    I had the same issue earlier this week also with another customer. I notice that 2 customers that reported the issue are both French customers, so using a lot of accents in the words. I have other orders arriving without issues also.

    And when i log in to their account via my pc i also don't get the loop.

    Best regards
    Bart
    Bart, the current OPC version is v2.1.0, released 2019-04-07. There have been many, many changes over the past two years to the plugin. I suggest that you create a test site for the store (if you haven't already) and update your OPC installation to use the most recent; it's quite likely that whatever issue you're having has been corrected.

 

 

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