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  1. #2191
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    I've just submitted v2.3.12 of OPC for the Zen Cart moderators' review; I'll post back here when it's available for download (https://www.zen-cart.com/downloads.php?do=file&id=2095).

    This release contains changes associated with these GitHub issues:

    #309: Correct PHP notice on missing HTTP_USER_AGENT
    #310: Correct PHP notice for missing gender on guest-account creation.
    #314: Correct misleading "Shipping options have changed" messaging when cart's changed post-checkout start.

  2. #2192
    Join Date
    Nov 2005
    Location
    France
    Posts
    582
    Plugin Contributions
    8

    Default Re: One-Page Checkout [Support Thread]

    Hi @lat9,

    I've received reports of a bug in the address processes during checkout. I tested this myself with a clean install of ZC 1.5.7d and OPC and can confirm I saw the same issues that were reported to me.

    I have pasted the initial report as I received it.

    1. If you only have 2 addresses in your address book and go to edit either the shipping or billing details, you don't get the drop down menu with the other address in it, you just have to fill out your details again. Ideally, if someone has 2 + addresses, the drop down should appear on both shipping and billing
    2. If you have 3 + addresses, and you change your billing details,
    your shipping address automatically changes. This shouldn't happen, you should be able to change your billing details and it not have an effect on the shipping address. The problem only occurs when you change the billing details. If you change the shipping address, the billing details do not update. Things to note:

    * When you manually change the billing address at checkout, the
    problem doesn't occur. It only seems to be when you are choosing from the drop down
    * If you test this, when I initially added more addresses to my
    account and then changed the billing details, the problem didn't occur. However, when you log out and back in, that's when you get the issue.

  3. #2193
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by strelitzia View Post
    Hi @lat9,

    I've received reports of a bug in the address processes during checkout. I tested this myself with a clean install of ZC 1.5.7d and OPC and can confirm I saw the same issues that were reported to me.

    I have pasted the initial report as I received it.

    1. If you only have 2 addresses in your address book and go to edit either the shipping or billing details, you don't get the drop down menu with the other address in it, you just have to fill out your details again. Ideally, if someone has 2 + addresses, the drop down should appear on both shipping and billing
    2. If you have 3 + addresses, and you change your billing details,
    your shipping address automatically changes. This shouldn't happen, you should be able to change your billing details and it not have an effect on the shipping address. The problem only occurs when you change the billing details. If you change the shipping address, the billing details do not update. Things to note:

    * When you manually change the billing address at checkout, the
    problem doesn't occur. It only seems to be when you are choosing from the drop down
    * If you test this, when I initially added more addresses to my
    account and then changed the billing details, the problem didn't occur. However, when you log out and back in, that's when you get the issue.
    Thanks for the report. I've opened a GitHub issue to track the cause and solution: https://github.com/lat9/one_page_checkout/issues/315

  4. #2194
    Join Date
    Apr 2009
    Posts
    2,134
    Plugin Contributions
    3

    bug Re: One-Page Checkout [Support Thread]

    I am working on a site that has very slow shipping methods. (it makes sense because they are shipping very heavy things by freight and get specific quotes)

    So, when I change an address manually, the opc-overlay is made active. When I chose a stored address from the dropdown it is not. This means that while the quotes are being received, the customer can hit the checkout button. Which causes issues.

    At about line 700 in jquery.checkout_one.js I have a fix in

    Code:
           // -----
        // Monitor the billing- and shipping-address blocks for changes.
        //
        jQuery(document).on('change', '#select-address-bill', function(event) {
            jQuery('#checkoutPayment > .opc-overlay').addClass('active');
            useSelectedAddress('bill', this.value);
        });
        jQuery(document).on('change', '#select-address-ship', function(event) {
            jQuery('#checkoutPayment > .opc-overlay').addClass('active');
            useSelectedAddress('ship', this.value);
        });
    Not sure if this is the appropriate way of doing it or not ...

    (or maybe I am missing something)

  5. #2195
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by niccol View Post
    I am working on a site that has very slow shipping methods. (it makes sense because they are shipping very heavy things by freight and get specific quotes)

    So, when I change an address manually, the opc-overlay is made active. When I chose a stored address from the dropdown it is not. This means that while the quotes are being received, the customer can hit the checkout button. Which causes issues.

    At about line 700 in jquery.checkout_one.js I have a fix in

    Code:
           // -----
        // Monitor the billing- and shipping-address blocks for changes.
        //
        jQuery(document).on('change', '#select-address-bill', function(event) {
            jQuery('#checkoutPayment > .opc-overlay').addClass('active');
            useSelectedAddress('bill', this.value);
        });
        jQuery(document).on('change', '#select-address-ship', function(event) {
            jQuery('#checkoutPayment > .opc-overlay').addClass('active');
            useSelectedAddress('ship', this.value);
        });
    Not sure if this is the appropriate way of doing it or not ...

    (or maybe I am missing something)
    niccol, it's appropriate ... I'll need to do a more thorough review of the other processing path (i.e. where a different shipping method is chosen) to see if there's anything else that needs to be added.

    GitHub tracking issue: https://github.com/lat9/one_page_checkout/issues/316
    Last edited by lat9; 6 Apr 2022 at 12:53 PM.

  6. #2196
    Join Date
    Jun 2016
    Location
    Suffolk VA
    Posts
    590
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Is the Fluorspar template known to be compatible (or not) with the One Page Checkout plugin?

  7. #2197
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by HeleneWallis View Post
    Is the Fluorspar template known to be compatible (or not) with the One Page Checkout plugin?
    It's an unknown. You'll probably need to change the ot-total selector in the configuration, but YMMV.

  8. #2198
    Join Date
    Jun 2016
    Location
    Suffolk VA
    Posts
    590
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    It's an unknown. You'll probably need to change the ot-total selector in the configuration, but YMMV.
    Thanks, I probably won't risk it.

  9. #2199
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,696
    Plugin Contributions
    123

    Default Re: One-Page Checkout [Support Thread]

    Build a test version of your site and try without fear. Risk mitigated!

    https://docs.zen-cart.com/user/running/local_testing/
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  10. #2200
    Join Date
    Apr 2011
    Posts
    383
    Plugin Contributions
    0

    Default Re: One-Page Checkout [Support Thread]

    ZC 1.5.6 c
    OPC Version 2.3.1

    Hello all,

    I am having an issue with OPC process. It is technically more of inconvenience and i am not sure if someone already addressed it before.

    When customers go thru the checkout process, the billing and shipping address being displayed are the same ( normal behavior i believe)

    If they change the shipping address and go on with the checkout process without clicking the "save change" button ( see picture) ,the desired shipping address is not saved and/or shown on the admin side, address book....As a result, the customer needs to be called or emailed to verify the shipping address. This site being a flower shop, it is really rare when billing and shipping are the same.

    Name:  Untitled-1.jpg
Views: 352
Size:  52.1 KB

    To my question, is it possible to force the save of the shipping address when change are made ( like an autosave or such )? or can the "save change" button be mandatory? so the checkout can not be continued if the shipping address changes are not saved.

    Sorry for the long post and hope it makes sense.

    Thank you for your time and help

 

 

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