One-Page Checkout [Support Thread]

[jimmie]

how do i fix this?
[04-Apr-2024 12:45:42 UTC] Request URI: /ajax.php?act=ajaxOnePageCheckout&method=updatePaymentMethod, IP address: 207.68.237.174
#1 trigger_error() called at [/var/www/clients/client1/web3/web/includes/classes/order.php:334]
#2 order->cart() called at [/var/www/clients/client1/web3/web/includes/classes/order.php:38]
#3 order->__construct() called at [/var/www/clients/client1/web3/web/includes/classes/ajax/zcAjaxOnePageCheckout.php:519]
#4 zcAjaxOnePageCheckout->updatePaymentMethod() called at [/var/www/clients/client1/web3/web/ajax.php:85]
--> PHP Notice: Malformed value for session-based shipping module; customer will need to re-select: false in /var/www/clients/client1/web3/web/includes/classes/order.php on line 334.
zen version 5.6c and opc version 2.3.12 (2022-04-03)

[lat9]

how do i fix this?
[04-Apr-2024 12:45:42 UTC] Request URI: /ajax.php?act=ajaxOnePageCheckout&method=updatePaymentMethod, IP address: 207.68.237.174
#1 trigger_error() called at [/var/www/clients/client1/web3/web/includes/classes/order.php:334]
#2 order->cart() called at [/var/www/clients/client1/web3/web/includes/classes/order.php:38]
#3 order->__construct() called at [/var/www/clients/client1/web3/web/includes/classes/ajax/zcAjaxOnePageCheckout.php:519]
#4 zcAjaxOnePageCheckout->updatePaymentMethod() called at [/var/www/clients/client1/web3/web/ajax.php:85]
--> PHP Notice: Malformed value for session-based shipping module; customer will need to re-select: false in /var/www/clients/client1/web3/web/includes/classes/order.php on line 334.
zen version 5.6c and opc version 2.3.12 (2022-04-03)

If you give me a clue as to what shipping/payment modules are in use, I can give you some suggestions. No guarantees, since you're running on a Zen Cart base that's coming up on 5 years old and an OPC version that just had its 2nd birthday.

[strelitzia]

Just wondering if anyone else is having problems with the Stripe mod and OPC.

Only having poor success with Stripe AFTER dropping OPC.

Don't want to drop OPC

Did you resolve your issues with Stripe and OPC working together?

I have issues with Stripe redirecting back to the index page when attempting to submit a payment.

[dbltoe]

Did you resolve your issues with Stripe and OPC working together?

I have issues with Stripe redirecting back to the index page when attempting to submit a payment.

Unfortrunately, it's number 12 on our top ten right now.

Not knowing your ZC version, I would just make sure you have the latest stripe and OPC.

[mprough]

Morning,

Having an issue with a 2.0 presenting the "Whoops! Your session has expired." error ONLY when using guest checkout. Logging in there are no issues & I didn't identify the issue whilst in the responsive classic template.
Zen Cart 2.0.0
PHP 8.3
Boot 3.6.4
OPC 2.5.1

The log issue looks like

2024-04-19 10:31:05 OnePageCheckout: updateOrderAddresses, on entry: Current sendto: not set
[]
[]
[]
null

2024-04-19 10:31:05 OnePageCheckout: Current sendto: not set.

2024-04-19 10:31:05 OnePageCheckout: updateOrderAddresses, on exit: , , 0, 0
[]
[]
[]

2024-04-19 10:31:06 checkout_one_observer: checkout_one redirect 1a: {
"main_page": "checkout_shipping"
}

However, I will PM the full log in a min =)

Any ideas?

Thanks in advance,

~Melanie

[lat9]

Thanks for the full log, @mprough. Unfortunately, that log didn't "ring any bells". Was there also a one_page_checkout-{nn}-2024-04-19.log, where {nn} is the configured guest-customer's 'customer_id'?

[mprough]

Thanks for the full log, @mprough. Unfortunately, that log didn't "ring any bells". Was there also a one_page_checkout-{nn}-2024-04-19.log, where {nn} is the configured guest-customer's 'customer_id'?

Only one_page_checkout-na-2024-04-19.log is created

[lat9]

Only one_page_checkout-na-2024-04-19.log is created

That's weird (and indicative of the issue); any debug logs?

[OJ_SIMON]

Only one_page_checkout-na-2024-04-19.log is created

A Whoops! Your session has expired. is a 302 http error so I could be wrong but it will not show up in ZC log's but if you use dev tools and look at network tab while doing a re-enacting the issue you will see what's going on and my time off this it was a 302 when receiving the API response then it just keep happening to everyone.

[nicksab]

ZC 1.5.7d with boostrap template 3.3.0
OPC 2.5.1
PHp 7.4

I have a "weird" message popping up for a second during checkout.

During the checkout process, while going from the login page to the to the checkout page, the message " Sorry, but our expedited checkout process cannot be used. Click here to use our alternate checkout process." appears for a brief second or less.

Why could be doing this?

i don t have any logs or anything and the checkout process works fine except for this message.

Any suggestions on this

Thank you