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  1. #1
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    Default Payeezy error PAYEEZY-FDTOKEN-MISSING

    This is the first time I've used this payment module and I'm having a problem.

    When attempting a payment, I get:
    We could not initiate your transaction because of a system scripting error. Please report this error to the Store Owner: PAYEEZY-FDTOKEN-MISSING

    I've confirmed with PayEezy support the credentials entered into the module are correct. They used them to run a test on their end successfully. However, they do not see any transaction attempts from the cart.

    I've enabled logging, but not seeing any logs in the log folder. I've forced an error and get a log file, so the logging function is working.

    Fresh install of 1.5.4. Image Handler and Google Analytics are the only plugins at this point.

  2. #2
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    What version of the Payeezy module are you using?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    PayeezyJS 0.90

  4. #4
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    Okay. Gimme 15 minutes and I'll upload 0.91 ...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    Quote Originally Posted by DrByte View Post
    Okay. Gimme 15 minutes and I'll upload 0.91 ...
    Just sitting down to dinner. Take your time. :-)

  6. #6
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    Quote Originally Posted by DrByte View Post
    Thanks!

    I uninstalled and reinstalled. FYI - I still get the '- NOTE: A NEW VERSION OF THIS PLUGIN IS AVAILABLE.'

    I'm getting a different error this time.
    Name:  Capture.PNG
Views: 314
Size:  6.8 KB

    I have triple checked the Transarmor Token and it's correct.

    Also, it is not generating log files even for 'Log Always'.

  8. #8
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    What version is it telling you is installed? (below the "Edit" button in the right column in the admin)

    Are you in Sandbox or Live mode?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    Quote Originally Posted by DrByte View Post
    What version is it telling you is installed? (below the "Edit" button in the right column in the admin)

    Are you in Sandbox or Live mode?
    It's showing:
    PayeezyJS 0.91

    We're using Live Mode.

  10. #10
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    Default Re: Payeezy error PAYEEZY-FDTOKEN-MISSING

    Okay, I guess there's something different in the plugin version reporting between your v154 site and my v155 site that was causing the version alert. I've fudged it in the plugin library to hopefully stop that message for you now.

    As for the ta-token issue, you may need to talk to the Payeezy folks directly.
    (In the sandbox/dev environment that we use for building the module, the ta-token is always overridden with a testing default so that makes it impossible for us to test that specific part. The downside to this is it makes it very difficult for me to help debug anything related to that as far as the code goes; but I think it's probably not a code issue.)

    Does this document help at all? https://www.dropbox.com/s/ceiikbgecm...mers.docx?dl=1
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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