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  1. #1
    Join Date
    Sep 2012
    Posts
    2
    Plugin Contributions
    0

    Default admin password reset not sending email to registered email id - URGENT

    Hi

    I am facing some serious problem in logging in zencart admin as my old password is not working nor the reset password for admin is happening
    i select the forgot password and the registered email id. i get a msg that the password reset has been sent to the email but dont receive anything.

    also, no emails are being sent from my zencart when orders are placed. this started from just last 2 days. and hence i wanted to login to the admin module to check.
    can someone help as I dont have anyway now to login to the admin module to process orders too.

    request urgent help
    regards
    girish

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: admin password reset not sending email to registered email id - URGENT

    Please see the below FAQ for directions to establish a known username/password regardless of the reason that one is not able to login. Until reset, always use the credentials identified in the FAQ:

    http://www.zen-cart.com/content.php?44
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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