Mastercard Payments NOT working PAYEEZY / FirstData (CVV2 Code invalid or empty)

[jpietrowiak]

Mastercards do not go through in my Zencart. If put through manually in Payeezy POS they process and show valid CVV data. Transactions show they are approved by the bank, but do not process because of CVV2 Code invalid or empty Error. Does anyone else seem to be able to get these working. Visa works good.

[DrByte]

I don't recall running into this.

Are you using the latest version of the Payeezy module?

What are your CVV "requirement" settings inside your FirstData/Payeezy account?

[jpietrowiak]

Yes it is the latest version. Made sure of it a couple weeks ago and even reuploaded it again to be sure when I was troubleshooting. Was hoping something would have been updated since then, so I waited for a bit before posting. I will try to disable one filter at a time tomorrow to see which one seems to be causing it to make sure its the CVV. I have to borrow a card from someone else since I do not have one of that type. Below are my current settings.



Thanks Drbyte for the help. Will post tomorrow on my results with turning off the filters, to see when it goes through.

[DrByte]

You could use the transaction debug log and talk to Payeezy Support about what they're seeing on their end with that specific transaction ID. See the /logs/ folder if you have debug-log-to-file enabled.

[jpietrowiak]

I think I figured out the issue. If three digit starts with a zero then it only passes 2 digits not three. I rounded up another mastercard to try and that went through ok which had all numbers. See result from log of failed creditcard which CVV was 074. I also turned off the filter "CVV2 code is invalid or empty" to get this card to go through with no problems.

Results Received back from Payeezy: Array
(
    [correlation_id] => 232.1474380717595
    [transaction_status] => declined
    [validation_status] => success
    [transaction_type] => purchase
    [transaction_id] => 091202
    [transaction_tag] => 1577668557
    [method] => token
    [amount] => 899
    [currency] => USD
    [cvv2] => I
    [token] => Array
        (
            [token_type] => FDToken
            [token_data] => Array
                (
                    [type] => Mastercard
                    [cardholder_name] => Name
                    [exp_date] => 1118
                    [cvv] => 74
                    [value] => #########
                )

        )

    [bank_resp_code] => 100
    [bank_message] => Approved
    [gateway_resp_code] => 08
    [gateway_message] => CVV2/CID/CVC2 Data not Verified
    [http_code] => 201
)

[DrByte]

Okay, let's try to address that.
In the payeezyjs.php file, change line 241 as shown:

    $process_button_string .= zen_draw_hidden_field('cc_cvv', preg_replace('/[^0-9]/', '', $_POST[$this->code . '_cc_cvv']));

and line 288:

    $payload['token']['token_data']['cvv'] = strval(preg_replace('/[^0-9]/', '', $_POST['cc_cvv']));

[jpietrowiak]

Thanks for your help DrByte worked like a charm! Double checked the filter is enabled and the credit card went through.
Cheers!

[DrByte]

Thanks for your help DrByte worked like a charm! Double checked the filter is enabled and the credit card went through.
Cheers!

Thanks for confirming it.

I've tagged a new release, which you should see available in your Admin now. Can be downloaded here: https://www.zen-cart.com/downloads.php?do=file&id=2050