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  1. #1
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    Default Sales tax not gettig added

    I tried deleting the tax class and it said all the products were linked to it so I'm lost as to why it's not adding sales tax to the orders.

  2. #2
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    Default Re: Sales tax not gettig added

    When "Tax Included Pricing" is turned off (ie: not an EU VAT shop), tax is added based on:

    a) look at all the user-defined Zones in the admin
    b) is the customer's shipping/delivery address in one of those zones
    c) for each zone, is a tax-class associated with it
    d) for each associated tax class, apply its tax rate

    Common causes of it not working:
    a) the user-defined zones are not actually set up properly. Most-often-missed is assigning specific states for each country
    b) tax class not assigned to products (you said you already checked that)
    .

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  3. #3
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    Default Re: Sales tax not gettig added

    Quote Originally Posted by DrByte View Post
    When "Tax Included Pricing" is turned off (ie: not an EU VAT shop), tax is added based on:

    a) look at all the user-defined Zones in the admin
    b) is the customer's shipping/delivery address in one of those zones
    c) for each zone, is a tax-class associated with it
    d) for each associated tax class, apply its tax rate

    Common causes of it not working:
    a) the user-defined zones are not actually set up properly. Most-often-missed is assigning specific states for each country
    b) tax class not assigned to products (you said you already checked that)
    a) look at all the user-defined Zones in the admin
    United States, New York, NY

    b) is the customer's shipping/delivery address in one of those zones
    local business, all local orders - no delivery outside 5 miles

    c) for each zone, is a tax-class associated with it
    1 Taxable Goods New York 8% NY TAX 8.0%

  4. #4
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    Default Re: Sales tax not gettig added

    What's the sort-order, and other settings, for ot_tax in Admin->Modules->Order Total?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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  5. #5
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    Default Re: Sales tax not gettig added

    Quote Originally Posted by DrByte View Post
    What's the sort-order, and other settings, for ot_tax in Admin->Modules->Order Total?
    vanilla configs

    COD Fee ot_cod_fee
    Discount Coupon ot_coupon 280
    Group Discount ot_group_pricing 290
    Gift Certificates ot_gv 840
    Low Order Fee ot_loworderfee 400
    Shipping ot_shipping 200
    Sub-Total ot_subtotal 100
    Tax ot_tax 300
    Total ot_total 999

  6. #6
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    Default Re: Sales tax not gettig added

    checkout_payment page

    Sales Tax: $0.00

    Even changing the config

    Display Prices with Tax = True

    Does not calculate the tax

  7. #7
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    Default Re: Sales tax not gettig added

    Tax basis settings in Admin->Configuration->My Store ... set to Shipping?


    I just set up a brand new install with demo products. Created a New York zone, added US+New York to it. Created an 8% tax rate, tied to the default Tax Class.
    Then attempted checkout using a new york address. Tax shows up fine.

    You know better than me what ways the PHP code has been changed on the site. And access to all settings to compare against defaults, even beyond the ones mentioned above..
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Sales tax not gettig added

    Quote Originally Posted by DrByte View Post
    Tax basis settings in Admin->Configuration->My Store ... set to Shipping?


    I just set up a brand new install with demo products. Created a New York zone, added US+New York to it. Created an 8% tax rate, tied to the default Tax Class.
    Then attempted checkout using a new york address. Tax shows up fine.

    You know better than me what ways the PHP code has been changed on the site. And access to all settings to compare against defaults, even beyond the ones mentioned above..
    It's set to shipping.

    No modules installed

    Only divs added to template files for design purposes.

  9. #9
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    Default Re: Sales tax not gettig added

    So, I checked my db and the zones_to_geo_zones zone_id was incorrect

  10. #10
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    Default Re: Sales tax not gettig added

    Odd. If it's not user-error, then it suggests that there might be duplicates in the zones tables.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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