Sales tax not gettig added

[rbarbour]

I tried deleting the tax class and it said all the products were linked to it so I'm lost as to why it's not adding sales tax to the orders.

[DrByte]

When "Tax Included Pricing" is turned off (ie: not an EU VAT shop), tax is added based on:

a) look at all the user-defined Zones in the admin
b) is the customer's shipping/delivery address in one of those zones
c) for each zone, is a tax-class associated with it
d) for each associated tax class, apply its tax rate

Common causes of it not working:
a) the user-defined zones are not actually set up properly. Most-often-missed is assigning specific states for each country
b) tax class not assigned to products (you said you already checked that)

[rbarbour]

When "Tax Included Pricing" is turned off (ie: not an EU VAT shop), tax is added based on:

a) look at all the user-defined Zones in the admin
b) is the customer's shipping/delivery address in one of those zones
c) for each zone, is a tax-class associated with it
d) for each associated tax class, apply its tax rate

Common causes of it not working:
a) the user-defined zones are not actually set up properly. Most-often-missed is assigning specific states for each country
b) tax class not assigned to products (you said you already checked that)

a) look at all the user-defined Zones in the admin
United States, New York, NY

b) is the customer's shipping/delivery address in one of those zones
local business, all local orders - no delivery outside 5 miles

c) for each zone, is a tax-class associated with it
1 Taxable Goods New York 8% NY TAX 8.0%

[DrByte]

What's the sort-order, and other settings, for ot_tax in Admin->Modules->Order Total?

[rbarbour]

What's the sort-order, and other settings, for ot_tax in Admin->Modules->Order Total?

vanilla configs

COD Fee ot_cod_fee
Discount Coupon ot_coupon 280
Group Discount ot_group_pricing 290
Gift Certificates ot_gv 840
Low Order Fee ot_loworderfee 400
Shipping ot_shipping 200
Sub-Total ot_subtotal 100
Tax ot_tax 300
Total ot_total 999

[rbarbour]

checkout_payment page

Sales Tax: $0.00

Even changing the config

Display Prices with Tax = True

Does not calculate the tax

[DrByte]

Tax basis settings in Admin->Configuration->My Store ... set to Shipping?


I just set up a brand new install with demo products. Created a New York zone, added US+New York to it. Created an 8% tax rate, tied to the default Tax Class.
Then attempted checkout using a new york address. Tax shows up fine.

You know better than me what ways the PHP code has been changed on the site. And access to all settings to compare against defaults, even beyond the ones mentioned above..

[rbarbour]

Tax basis settings in Admin->Configuration->My Store ... set to Shipping?


I just set up a brand new install with demo products. Created a New York zone, added US+New York to it. Created an 8% tax rate, tied to the default Tax Class.
Then attempted checkout using a new york address. Tax shows up fine.

You know better than me what ways the PHP code has been changed on the site. And access to all settings to compare against defaults, even beyond the ones mentioned above..

It's set to shipping.

No modules installed

Only divs added to template files for design purposes.

[rbarbour]

So, I checked my db and the zones_to_geo_zones zone_id was incorrect

[DrByte]

Odd. If it's not user-error, then it suggests that there might be duplicates in the zones tables.