All prices showing zero after update

[Deno]

Hi all

I've moved my old 1.3.8 installation to a new server running 1.5.5a

Everything seems to have been moved sucessfully and i'm about to start fine tuning the layout. However, all my prices now show zero.

I've googled and looked at all the possible problems but still can't seem to get them back. My default currency is GBP and that's the only currency I want. I added a secondary currency USD to test and the prices all show. If I switch to GBP they disappear :-/

I'm using the Sterling Grand template and changed to the default template but that doesn't make any difference.

Any help available to fix this?

http://109.228.47.44/IQ/shop/

Thanks

Dene

[lat9]

Any myDEBUG*.log files residing in your upgraded store's /logs folder?

[Deno]

Hi, thanks for replying.

Yeah, I have 4 of those log files:

myDEBUG-1477738811-46623.log
myDEBUG-1477741054-909514.log
myDEBUG-adm-1477738532-88978.log
zcInstallDEBUG-1477736591-756004.log

Dene

[lat9]

You can post the contents of those two first myDEBUG logs (not the one with the -adm- in its name, it will contain your admin-folder's name) within "Code" tags (the big # in the menu when you're writing your post).

[Deno]

[29-Oct-2016 11:00:11 UTC] Request URI: /IQ/shop/index.php?main_page=popup_shipping_estimator, IP address: 86.132.83.59
#1  include_once() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:64]
#2  shipping->__construct() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/shipping_estimator.php:139]
#3  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/shipping_estimator.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/templates/template_default/popup_shipping_estimator/tpl_main_page.php:16]
#4  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/templates/template_default/popup_shipping_estimator/tpl_main_page.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php:97]

[29-Oct-2016 11:00:11 UTC] PHP Warning:  include_once(includes/modules/shipping/table2.php): failed to open stream: No such file or directory in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 64
[29-Oct-2016 11:00:11 UTC] Request URI: /IQ/shop/index.php?main_page=popup_shipping_estimator, IP address: 86.132.83.59
#1  include_once() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:64]
#2  shipping->__construct() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/shipping_estimator.php:139]
#3  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/shipping_estimator.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/templates/template_default/popup_shipping_estimator/tpl_main_page.php:16]
#4  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/templates/template_default/popup_shipping_estimator/tpl_main_page.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php:97]

[29-Oct-2016 11:00:11 UTC] PHP Warning:  include_once(): Failed opening 'includes/modules/shipping/table2.php' for inclusion (include_path='.:/opt/plesk/php/7.0/share/pear') in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 64
[29-Oct-2016 11:00:11 UTC] PHP Fatal error:  Uncaught Error: Class 'table2' not found in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:65
Stack trace:
#0 /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/shipping_estimator.php(139): shipping->__construct()
#1 /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/templates/template_default/popup_shipping_estimator/tpl_main_page.php(16): require('/var/www/vhosts...')
#2 /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php(97): require('/var/www/vhosts...')
#3 {main}
  thrown in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 65

[Deno]

[29-Oct-2016 11:37:34 UTC] Request URI: /IQ/shop/index.php?main_page=checkout_shipping, IP address: 86.132.83.59
#1  include_once() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:64]
#2  shipping->__construct() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/pages/checkout_shipping/header_php.php:102]
#3  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/pages/checkout_shipping/header_php.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php:36]

[29-Oct-2016 11:37:34 UTC] PHP Warning:  include_once(includes/modules/shipping/table2.php): failed to open stream: No such file or directory in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 64
[29-Oct-2016 11:37:34 UTC] Request URI: /IQ/shop/index.php?main_page=checkout_shipping, IP address: 86.132.83.59
#1  include_once() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:64]
#2  shipping->__construct() called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/pages/checkout_shipping/header_php.php:102]
#3  require(/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/pages/checkout_shipping/header_php.php) called at [/var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php:36]

[29-Oct-2016 11:37:34 UTC] PHP Warning:  include_once(): Failed opening 'includes/modules/shipping/table2.php' for inclusion (include_path='.:/opt/plesk/php/7.0/share/pear') in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 64
[29-Oct-2016 11:37:34 UTC] PHP Fatal error:  Uncaught Error: Class 'table2' not found in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php:65
Stack trace:
#0 /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/modules/pages/checkout_shipping/header_php.php(102): shipping->__construct()
#1 /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/index.php(36): require('/var/www/vhosts...')
#2 {main}
  thrown in /var/www/vhosts/localhost.localdomain/httpdocs/IQ/shop/includes/classes/shipping.php on line 65

[lat9]

It looks like a missing file:

include_once(includes/modules/shipping/table2.php): failed to open stream: No such file or directory

Note: I don't think that this error is associated with your main page's display of 0 prices!

[Deno]

Thanks but no, still 0 prices :-(

Dene

[mc12345678]

Works if call Web page with the currency=GBP parameter after loading with the "default" language, suggest modifying this setting:
Configuration My Store Switch To Default Language Currency Automatically switch to the language's currency when it is changed USE_DEFAULT_LANGUAGE_CURRENCY

[Deno]

Hi, thanks for replying.

Not fully understanding what happened there but for anyone's future reference.

I followed the instructions above:

Config > My Store > Switch To Default Language Currency > False (it was already set to true)

Localization > New Currency > Added US Dollar

Both prices now showing correctly (USD and GBP) in the frontend.

Deleted USD.

Config > My Store > Switch To Default Language Currency > True

Prices now showing in frontend.

I thought i'd already tried that but maybe not.

Thanks for your help guys

Dene