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  1. #1
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    Default Currency rate problem

    I've just noticed my international customers are getting a better deal than they should.

    To start with, the invoice shows up in the foreign currency (Australian currently) and the product pricing is complaex, so it's hard for me to notice the issue.

    After digging, I'm finding the conversion is considerably off. The products costs USD$120. The customer was charged AUS$141.47. Google conversion says $120 should be AUS$157.92.

    I've looked at old threads related to this and I find in My Store the Coversion Ratio is 1.05.

    So what gives? I can in real time go to my website change currencies and see the problem. Where is the conversion rate being pulled from and can I change it? Or is my only option to increase the 1.05 until it's closer to street prices?

    Thanks

    P.S. is there any way to get the invoices to show up in USD for accurate bookkeeping?

  2. #2
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    Default Re: Currency rate problem

    Ok, I just changed it to 1.2 and no change on the website price.

  3. #3
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    Default Re: Currency rate problem

    found it

    Localization> Currencies

    They were all set way low.

  4. #4
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    Default Re: Currency rate problem

    Quote Originally Posted by CosmosK View Post
    found it

    Localization> Currencies

    They were all set way low.
    In your admin you can raise/lower the rate to allow a personal uptick, particularly as the conversion rates are usually more favourable than what workin' stiffs get charged. Or just set at 1.0 to let the conversion quote prevail. (It should affect pricing on your site - maybe try refresh page or clear cache if not seeing the change.

  5. #5
    Join Date
    Aug 2009
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    North Idaho, USA
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    Default Re: Currency rate problem

    Did you click the "Update Currencies" button? So that the most recent conversion would be downloaded from the ECB ?
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  6. #6
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    Default Re: Currency rate problem

    I did not see that button. I set them manually for the time being. I think they were a few years old. I will look for that button. Thanks!

  7. #7
    Join Date
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    Default Re: Currency rate problem

    Quote Originally Posted by RixStix View Post
    Did you click the "Update Currencies" button? So that the most recent conversion would be downloaded from the ECB ?
    I wonder is clicking the "Update" button the only way to update the values? Thats just one more thing I have to remember to do on my site.
    What's the best way to have the currencies updated automagically? What module would I call from cron?

    Thanks

  8. #8
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    Default Re: Currency rate problem

    found the button, and it incorporates the 1.05 factor or whatever you set it to. I don't think the update button had been hit since version 1.54 came out. Fixed now, Thanks

 

 

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