ZipShip - Support Thread

[wtashby]

I figured out what the problem was. I had to go into Minimum Values and set the post code length to 5. It was 4. Now the mod is working just fine.

[lat9]

@wtashby, thanks for the information and the update! I'm happy that ZipShip is now working for you!

[nicksab]

I installed the plugin but i can't get it to work.

I set on zip code in zone 1 as 94939. Set the rate at 10:9.99.

The only option being displayed at checkout is for pickup.

Any ideas what i am doing wrong?

It is on a live test site here at www.royal-fleur.com/wholesale

[lat9]

I installed the plugin but i can't get it to work.

I set on zip code in zone 1 as 94939. Set the rate at 10:9.99.

The only option being displayed at checkout is for pickup.

Any ideas what i am doing wrong?

It is on a live test site here at www.royal-fleur.com/wholesale

I get a 404 (page not found) when I attempt to view that link.

What is the address that you're using when you checkout? Is it in that 94939 zipcode?

How much does the package weigh? With that setup, up to 10 lbs will be 9.99. Over that, the shipping method is disabled.

[nicksab]

I get a 404 (page not found) when I attempt to view that link.

What is the address that you're using when you checkout? Is it in that 94939 zipcode?

How much does the package weigh? With that setup, up to 10 lbs will be 9.99. Over that, the shipping method is disabled.

I tried the address with 94939 zipcode in the biling and shipping. I also tried this zipcode in the shipping only.

I don t have any weight specified on any of my product. I am selling flowers arrangement on an items basis so there is no fixed weight. Could this be the problem?

Thank you

[nicksab]

I get a 404 (page not found) when I attempt to view that link.

What is the address that you're using when you checkout? Is it in that 94939 zipcode?

How much does the package weigh? With that setup, up to 10 lbs will be 9.99. Over that, the shipping method is disabled.

The link should work now. My server was down for awhile.

http://www.royal-fleur.com/wholesale/

[lat9]

Could you post a screen-shot of your ZipShip configuration?

[nicksab]

Could you post a screen-shot of your ZipShip configuration?

Here is the screenshot. I am not getting any error in my logs so I honestly don t get it.

[lat9]

What's your store's configuration for Configuration->Minimum Values->Post Code? The default is 4, but minimum lengths of US postcodes is 5. If the value's currently 4, try changing that to 5!

[nicksab]

What's your store's configuration for Configuration->Minimum Values->Post Code? The default is 4, but minimum lengths of US postcodes is 5. If the value's currently 4, try changing that to 5!

I already check this based on other post. It is set to 5.