Thread: Void error

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  1. #1
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    Default Void error

    I'm getting this error when I try to VOID the transaction:

    Error There was a problem voiding the transaction. (Invalid transactionID.) 10609

    I tried both
    Trans. ID:
    and
    Parent Trans. ID:

    Same result, the error is there, while entering the values in Auth ID form ...
    Is there a workaround?



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  2. #2
    Join Date
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    Default Re: Void error

    Which payment method?

  3. #3
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    Default Re: Void error

    Paypal Website payments Standard

  4. #4
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    Default Re: Void error

    Hmm, that could be part of the issue; any reason that you're not using the more reliable PayPal Express Checkout?

  5. #5
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    Default Re: Void error

    Quote Originally Posted by lat9 View Post
    Hmm, that could be part of the issue; any reason that you're not using the more reliable PayPal Express Checkout?
    Well my bad in fact I'm using Paypal Express Checkout! Been a while since I checked up payment modules ...

  6. #6
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    Default Re: Void error

    Try turning on the PayPal debug and post the results.

 

 

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