We received an email notification from Paypal that an order had been placed and paid for. The new customer is listed in "Customers" but there's no trace of the order. How can this happen?
Thread: order not recorded
Results 1 to 2 of 2
-
30 Nov 2016, 06:09 AM #1
Zen Follower
- Join Date
- Sep 2007
- Location
- Far South Coast, NSW, Australia
- Posts
- 436
- Plugin Contributions
- 0
order not recorded
-
30 Nov 2016, 12:41 PM #2
Black Belt
- Join Date
- Feb 2005
- Location
- Lansing, Michigan USA
- Posts
- 20,024
- Plugin Contributions
- 3
Re: order not recorded
One way it can happen is by using the outdated Paypal Standard rather than Express.
Reply With QuoteSimilar Threads
-
v139h Same customer making multiple orders but issued same order no. & order not recorded
By riolas in forum General QuestionsReplies: 12Last Post: 5 Jul 2013, 07:54 AM -
Order not recorded
By AmberJack in forum General QuestionsReplies: 1Last Post: 9 Apr 2009, 11:24 AM -
Paymate authorised but order not recorded
By gezz in forum Addon Payment ModulesReplies: 1Last Post: 25 Nov 2008, 09:04 PM -
Paypal IPN orders not recorded if order-total addons are missing language files
By swguy in forum Bug ReportsReplies: 2Last Post: 22 Oct 2008, 12:39 PM -
Order is not recorded in my store -- using 2CO
By tweakservers in forum General QuestionsReplies: 2Last Post: 17 Dec 2007, 04:45 PM
Bookmarks