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  1. #1
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    Default When I click install, it resets to the top of the module list.

    After doing a bit of poking around in the forum, I did not find anybody discussing this issue. I apologize if this has been discussed before. My issue is that whenever I click install on any module, both in shipping and payment, it sends me to the first module on the payment module. Originally I thought that this was an issue with the Authorize.net modules so I deleted them. This did not fix the issue, now it sends me to cash on delivery which is the first option on my list. I had not noticed the issue before installing the stripepay module, this is not to say that it wasn't occurring, however after uninstalling it I still have the issue. Any help is greatly appreciated and have a Merry Christmas!

  2. #2
    Join Date
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    Default Re: When I click install, it resets to the top of the module list.

    If you remove the files you added by installing that other module, does that resolve the problem with all the original modules?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: When I click install, it resets to the top of the module list.

    Are you referring to the stripepay module? If so I have uninstalled it and seen no change.

  4. #4
    Join Date
    Jul 2012
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    Default Re: When I click install, it resets to the top of the module list.

    Have you checked your logs directory (for ZC 1.5.1 and above or cache directory for pre ZC 1.5.1 as identified in this FAQ: http://www.zen-cart.com/content.php?124-blank-page)

    I chose this potential problem shooting although the description of the issue doesn't directly lend itself to having a partially blank screen, it seems that there might be an error occurring...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
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    Default Re: When I click install, it resets to the top of the module list.

    Quote Originally Posted by scvmodeltrains View Post
    Are you referring to the stripepay module? If so I have uninstalled it and seen no change.
    I wanted to be certain you'd removed the files from the server, since sometimes people say "I uninstalled it" when they only mean that they clicked the button in the Admin to de-configure/disable it.

    Troubleshooting:
    a) Normally when clicking a module, the URL changes to reflect that module, ie: for a payment module it would look like:
    https:// example.com/your_admin/modules.php?set=payment&module=freecharger

    Is that happening? Does it change to match which module you clicked on, even if it doesn't actually highlight the one indicated?

    b) What software versions are you using? See Admin->Tools->Server Info
    - PHP
    - Apache
    - Zen Cart

    It could be that you're using a version of Zen Cart that's not compatible with your PHP or Apache version, and thus it's interfering with how parameters are interpreted.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: When I click install, it resets to the top of the module list.

    I was able to resolve the issue by replacing admin/modules.php. I guess it was changed somehow at some point. All is good now though! Merry Christmas!

  7. #7
    Join Date
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    Default Re: When I click install, it resets to the top of the module list.

    Quote Originally Posted by scvmodeltrains View Post
    I was able to resolve the issue by replacing admin/modules.php. I guess it was changed somehow at some point. All is good now though! Merry Christmas!
    Glad that operation has been restored. It may take a bit, but suggest investigating why/how it got changed. If it was because of one of the other plugins, they may not work properly now, if it was heaven forbid from something else, would want to understand how/why.

    Part of what I think DrByte was also getting at was identifying what ZC version you are using. Knowing that information may help identify the reason of how things got the way they were.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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