SSL Issues and PayPal Standard

[mc12345678]

Thanks for your comments but I would rather focus on getting my SSL secure as PayPal are appearing to frown on our setup.

In a way, you would be accomplishing both tasks or at least making it possible to sell (make money) if you transitioned to PayPal Express.

You have code in the source page view that has src="http://.... that is enough to cause a mixed content alert or that the page is insecure or some other related notice.

That however doesn't factor into paypal's processing of a payment.

[DrByte]

Ya, the content you're putting on the page is what's giving https error messages. Has nothing to do with PayPal.

One of your plugins is specifically forcing http:

<script src="http://cdnjs.cloudflare.com/ajax/libs/jquery-easing/1.3/jquery.easing.min.js" type="text/javascript"></script>

For your video links, you've got:

    <div class="additionalImages centeredContent back" style="width:%;"><a href="https://www.youtube.com/watch?v=-RkdM6U8eIY" class="youtube"><i class="fa fa-play-circle" aria-hidden="true"></i><img style="max-width:100px;max-height:100px;" src="http://i1.ytimg.com/vi/-RkdM6U8eIY/1.jpg"/></a></div>    <div class="additionalImages centeredContent back" style="width:%;"><a href="https://www.youtube.com/watch?v=LUwjUV1BYv4" class="youtube"><i class="fa fa-play-circle" aria-hidden="true"></i><img style="max-width:100px;max-height:100px;" src="http://i1.ytimg.com/vi/LUwjUV1BYv4/1.jpg"/></a></div>

[dharrison]

Yep, found it. Thanks guys.

We're all green now.

[dharrison]

Actually there still is an issue: I have noted all my steps and hope this helps:

made a purchase with https://shaftdirect.com/sit-to-stand...est-p-152.html (its 1p)

click add to cart
click checkout
signed in :

(Shipping page)
Free delivery only option (already selected)
Special instructions: Added test ***********************Test**************************

(Payment Page)
Checked to agree to T&Cs
select paypal as payment

confirm
(sent over to paypal sign-in screen)
I log into my own account
click Pay now

It appears to work, but instead of the where I have the return url, https://shaftdirect.com/index.php?ma...eckout_process instead I am greeted with a blank screen and the following URL:

https://shaftdirect.com/index.php?main_page=checkout_process
&referer=paypal
&amt=0.01
&cc=GBP
&charset=windows-1252
&cm=zenid%3D5r70pquqt8gkltengfd3qkn5e6
&item_name=All%20the%20items%20in%20your%20shopping%20basket%20(see%20details%20in%20the%20store%20and%20on%20your%20store%20receipt).
&item_number=Shaft%20Direct%20Purchase
&st=Completed
&tx=0KW452399F310162G

And theres no record of the order or notification email sent out.

Please could anyone help?

[DrByte]

The blank screen typically means a PHP error occurred. There should be evidence of it in your server's /logs/ folder. Ref: http://www.zen-cart.com/content.php?124-blank-page

(And Express Checkout probably wouldn't aggregate things by saying "all the items in your cart": it would list the actual item name instead.)

[dharrison]

Ok well PayPal Express Checkout aside for a moment - The checkout process works well with the other payment methods. It just seems to be PayPal that has an issue.

there isn't a debug but there is an IPN log Attachment 16868

I have set auto return to https://mywebsite.com/index.php?main...eckout_process And ipn to https://mywebsite.com/ipn_main_handler.php. Could that be causing a problem?

[dharrison]

Ok its resolved. There was an issue with dns resolvers resolving paypal.com from my server. My hoting team have corrected it and it now appears to be running ok.

Thanks for your help Doc. I will suggest to the owner Express Checkout, and take it form there.

[DrByte]

Good job using the IPN logs to identify and resolve the DNS problem!

The pertinent messages, for others who may be interested, are these common responses:

CURL errors: CURL communication ERROR: (6) Couldn't resolve host 'www.paypal.com'
and secondarily:
Host Details = www.paypal.com:80 (0) php_network_getaddresses: getaddrinfo failed: Name or service not known

I'm glad your hosting team were able to quickly resolve their DNS config problem on the server.