A client is trying to set up a coupon to both give a % off any product (i.e. no category or product restrictions involved) AND free shipping.
As best I can see from the documentation and this forum, it isn't possible to do both. Is that correct?
Further, I am tinkering with their coupon trying to see how changing different values works. I took out the discount and just left the free shipping checked. When I check out with the coupon, I get the " Congratulations you have redeemed the Discount Coupon" notice but there is still shipping cost and no discount either (which I wouldn't expect since I deleted the % from that field).
Is there another step involved in offering free shipping via coupon? I should mention this shop uses cloned table shipping. I apologize if this is already answered somewhere. I did spend the better part of 45 minutes searching this forum, reading the FAQ and just trying different things.
Thanks!
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