Express checket error invalid amount

[waddtown]

settings are as follow although i have tried different ones to get it working.
Express Checkout Shortcut Button On

Set Order Status
Processing[2]

Set Unpaid Order Status
Pending[1]

Set Refund Order Status
Recommended: Refunded[6]

Express Checkout: Require Confirmed AddressNo

Express Checkout: Select Cheapest Shipping Automatically No

Express Checkout: Skip Payment Page No

Express Checkout: Automatic Account Creation Yes

Payment Action Final Sale

Transaction Currency
Selected Currency

Allow eCheck?
Instant Only

PayPal Mode
Which PayPal API system should be used for processing?
Payflow-UK

Use InContext Checkout?
InContext

Live or Sandbox
live

Debug Mode
Log and Email

[waddtown]

Does that mean that the issue persists?

If so, next thought would be to review the settings.

My other thought was that perhaps a bad address was provided, but that thought is not supported by the logs and the lack of a related plugin that might have been installed

i've checked the settings over and over, i guess i will have to contact paypal and see if they can shed any light on it, thanks for your help

[mc12345678]

What about your payflow settings?

I know you said in Post #1 that payment pro was working, but is it setup to Payflow-UK as well?

[waddtown]

What about your payflow settings?

I know you said in Post #1 that payment pro was working, but is it setup to Payflow-UK as well?

yes they are both set to uk

[waddtown]

I solved this I've changed the paypal mode from paypal-uk to paypal and it works fine. not sure if this might be a bug because in my 1.5.4 store it works fine using paypal-uk

[mc12345678]

I solved this I've changed the paypal mode from paypal-uk to paypal and it works fine. not sure if this might be a bug because in my 1.5.4 store it works fine using paypal-uk

Suggest logging a bug in the bug section and referencing this thread.

[DrByte]

Suggest logging a bug in the bug section and referencing this thread.

Only if you can replicate the situation using a fresh brand new install, and can explain exactly how someone else can do the same, step by step.

[mc12345678]

Only if you can replicate the situation using a fresh brand new install, and can explain exactly how someone else can do the same, step by step.

Yeah, that's the problem I was facing by not having a UK payflow account that may need some sort of additional settings or other actions in order to work with PayPal express... until any of that (including DrBytes statement), it's basically possible to have a problem but not necessarily guaranteed.

[schoolboy]

I solved this I've changed the paypal mode from paypal-uk to paypal and it works fine. not sure if this might be a bug because in my 1.5.4 store it works fine using paypal-uk

This is interesting... back in early 2013 I had what seems an identical issue. After setting up WPP at paypal via a series of phonecalls to them (UK) I configured ZC (then version 1.5.1) paypal modules and had similar errors. (This is a while back so I can't recall the exact details).

Then I switched from paypal-uk to paypal US...

and it all worked just fine.

Now on ZC 1.5.5.d and it's still operating just fine. Done over 50,000 transactions in the last 4 years - very few problems (less than 0.1%)

[mprough]

I am having the same issue on a brand new 1.5.5e cart. cURL test is perfect. Currency is GBP = 1 and USD = 1.25.

PP Express and Payflow (the sep module) are installed. All set to UK, and verified and verified the information.

On express checkout attempt shopping cart page shows the following error regardless of the user currency selection.

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (4) 4 Invalid amount - Invalid amount

Here is the log==================================

Jun-09-2017 09:44:08 (1497015848)
getLineItemDetails 1
Not using default currency. Thus, no line-item details can be submitted.
=================================

Jun-09-2017 09:44:08 (1497015848)
ec_step1 - 1
Checking to see if we are in markflow
cart contents: physical

NOTE: $this->showPaymentPage = 1
Customer ID: 0
Session Data: Array
(
[securityToken] => ca157422d05671097dfe9d61b7e71d5c
[customers_host_address] => h72-131-22-40.stmyga.broadband.dynamic.tds.net
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[28] => Array
(
[qty] => 1
)

)

[total] => 0.05
[weight] => 0.0001
[cartID] => 55224
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[download_count] => 0
[total_before_discounts] => 0.05
[display_debug_messages] =>
[flag_duplicate_msgs_set] =>
)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2017-06-09
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.131.22.40
[new_products_id_in_cart] =>
[valid_to_checkout] => 1
[cart_errors] =>
[payment] => paypalwpp
[cart_country_id] => 223
[country_info] => Array
(
[countries_name] => United States
[countries_iso_code_2] => US
[countries_iso_code_3] => USA
)

[shipping_weight] => 0.0001
[messageToStack] =>
[cart_zone] => 19
[cart_zip_code] => 31569
[cart_sid] => zones_zones
)

=================================

Jun-09-2017 09:44:08 (1497015848)
ec-step1-addr_check
cart content is not all virtual (or customer is not logged in) ... therefore will be submitting address details
=================================

Jun-09-2017 09:44:08 (1497015848)
getOverrideAddress - 4
not logged in and not in markflow mode - nothing to override
=================================

Jun-09-2017 09:44:08 (1497015848)
ec-step1-addr_check3
address details from override check: <NONE FOUND>
=================================

Jun-09-2017 09:44:08 (1497015848)
ec_step1 - 2 -submit
Array
(
[PAYMENTREQUEST_0_CURRENCYCODE] => USD
[LOCALECODE] => GB
[GIFTMESSAGEENABLE] => 0
[GIFTRECEIPTEENABLE] => 0
[GIFTWRAPENABLE] => 0
[GIFTWRAPNAME] =>
[GIFTWRAPAMOUNT] => 0
[BUYEREMAILOPTINENABLE] => 0
[CUSTOMERSERVICENUMBER] => 01892 710843
[BRANDNAME] => PV Electronics
[PAYMENTREQUEST_0_PAYMENTACTION] => Sale
[ALLOWNOTE] => 1
[SOLUTIONTYPE] => Mark
[LANDINGPAGE] => Billing
[NOSHIPPING] => 0
[PAYMENTREQUEST_0_AMT] => 0.06
[RETURNURL] => https://check.com/pve/ipn_main_handler.php?type=ec
[CANCELURL] => https://check.com/pve/index.php?main...rt&ec_cancel=1
)

=================================

Jun-09-2017 09:44:09 (1497015849)
termEC-1
Killed the session vars as requested
=================================

Jun-09-2017 09:44:09 (1497015849)
termEC-2
BEFORE: $this->showPaymentPage = 1
Token Data:
=================================

Jun-09-2017 09:44:09 (1497015849)
termEC-3
AFTER: $this->showPaymentPage = 1
=================================

Jun-09-2017 09:44:09 (1497015849)
termEC-9
We are NOT logged in, so set snapshot to Shipping page, and redirect to login
=================================

Jun-09-2017 09:44:09 (1497015849)
termEC-10
Redirecting to login - Stack: login
Message: An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (4) 4 Invalid amount - Invalid amount
Session Data: Array
(
[securityToken] => ca157422d05671097dfe9d61b7e71d5c
[customers_host_address] => h72-131-22-40.stmyga.broadband.dynamic.tds.net
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[28] => Array
(
[qty] => 1
)

)

[total] => 0.05
[weight] => 0.0001
[cartID] => 55224
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[download_count] => 0
[total_before_discounts] => 0.05
[display_debug_messages] =>
[flag_duplicate_msgs_set] =>
)

[check_valid] => true
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
)

[post] => Array
(
)

)

)

[snapshot] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
)

[post] => Array
(
)

)

)

[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2017-06-09
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 69.131.22.40
[new_products_id_in_cart] =>
[valid_to_checkout] => 1
[cart_errors] =>
[payment] => paypalwpp
[cart_country_id] => 223
[country_info] => Array
(
[countries_name] => United States
[countries_iso_code_2] => US
[countries_iso_code_3] => USA
)

[shipping_weight] => 0.0001
[messageToStack] => Array
(
[0] => Array
(
[class] => login
[text] => An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (4) 4 Invalid amount - Invalid amount
[type] => error
)

)

[cart_zone] => 19
[cart_zip_code] => 31569
[cart_sid] => zones_zones
)

=================================

Suggestions?

~Melanie