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  1. #1
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    Default USPS returns no value if weight is between .82 - .98

    I can't get the USPS module to ever return a shipping value if the weight is between .82 and .98

    I have changed the settings over and over and over and nothing works.

    Please tell me how to set it up so it returns a value for these weights.

    Thanks.


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  2. #2
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    Default Re: USPS returns no value if weight is between .82 - .98

    Go to your Admin in the Modules ... Shipping ... and edit the USPS module and turn on the Debug to Log ...

    Next try a quote that is not working with these values and Zip the shipping Log that is created in your /logs directory and attach it to your post ...
    Linda McGrath
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  3. #3
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    Default Re: USPS returns no value if weight is between .82 - .98

    Quote Originally Posted by Ajeh View Post
    Go to your Admin in the Modules ... Shipping ... and edit the USPS module and turn on the Debug to Log ...

    Next try a quote that is not working with these values and Zip the shipping Log that is created in your /logs directory and attach it to your post ...
    This is for .99 ounces. Returns no value. Log file appears to show values being generated.
    Attached Files Attached Files

  4. #4
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    Default Re: USPS returns no value if weight is between .82 - .98

    Your settings are disabling the shipping methods that you have selected:

    USPS DOMESTIC CHECKED: Online
    Package ID sent: 0 First-Class Mail Parcel - min: 0 max: .8125 handling: 0.00
    Package ID sent: 1 First-ClassTM Package Service - min: .8126 max: .9999 handling: 0.00
    Package ID sent: 2 Priority MailTM - min: 1 max: 70 handling: 0.00
    The first one is the Max as First Class Mail Parcel Max is .8125.

    The second one is the settings as First-ClassTM Package Service has a range of min: 0 max: .8125 and you have values outside of that range.

    The third one is the minium as Priority MailTM is set for above 1lb.
    Linda McGrath
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  5. #5
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    Default Re: USPS returns no value if weight is between .82 - .98

    I ship everything up to 15.9 ounces as 1st Class Parcel.


    What setting must I use to get USPS to return first class values for .8125 to .9999 ?
    Last edited by patrioticflags; 17 Feb 2017 at 05:43 PM.

  6. #6
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    Default Re: USPS returns no value if weight is between .82 - .98

    Well, 15.9 ounces is 0.99375 lbs (think limited to 4 numbers so would use 0.9937 to ensure not to exceed the allowance. Supposedly would enter that value as the max for first class parcel to enable it as the option.

    From searching the weight limits of first class parcel, the above 15.9 ounces is the limit. Where 0.8125 is only 13 ounces.
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  7. #7
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    Default Re: USPS returns no value if weight is between .82 - .98

    Quote Originally Posted by patrioticflags View Post
    What setting must I use to get USPS to return first class values for .8125 to .9999 ?
    That should get everything from 0 - 15.999 ounces for 1st class.

    Click image for larger version. 

Name:	USPS1st.JPG 
Views:	48 
Size:	47.6 KB 
ID:	16947
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  8. #8
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    Default Re: USPS returns no value if weight is between .82 - .98

    Quote Originally Posted by RixStix View Post
    That should get everything from 0 - 15.999 ounces for 1st class.

    Click image for larger version. 

Name:	USPS1st.JPG 
Views:	48 
Size:	47.6 KB 
ID:	16947
    Don't forget though the paragraph above the list of choices. Basically expanding/increasing the weight outside an acceptable band for a shipping method won't override the permissable limits for that shipping method. So could put in 20, but would still only be allowed to ship up to 15.9 ounces or the then maximum weight for that shipping method as set by USPS.

    It would also of course cause all sorts of confusion as to why that method couldn't be used when the range is "clearly" identified as 20 for a max...
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  9. #9
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    Default Re: USPS returns no value if weight is between .82 - .98

    Are you telling me that you think 0.999 pound is an invalid or incorrect setting?
    @patrioticflags asked for a functioning setting to use to achieve the desired rate quote.

    The USPS specification (Notice 123 • Effective January 22, 2017) is 0-15.999 ounces for First-Class Package Service (COMM) 0.9999 pounds

    That is the Commercial rate. If @patrioticflags has the USPS plugin is set to quote Retail prices, the max quote for First Class is 13 ounces and it is unlikely that any setting within the USPS plugin will render a quote for the 13.001-15.999 ounce range.

    http://pe.usps.com/text/dmm300/Notice123.htm#_c037
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  10. #10
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    Default Re: USPS returns no value if weight is between .82 - .98

    Nope. The generic source found quoted 15.9 as the first "difference". Regardless, the limits identified in the USPS plugin, while painstakingly entered to match at least one group of settings are self-inflicted and not necessarily the maximum limits permitted by the USPS. The lack of reference to official documentation of the limit(s) caused us to each "consider" (my answer from what was displayed by a few different sources but not the specific/official documentation while yours was) different allowable maximums. Again, though a maximum that exceeds what the USPS permits at the time of query will not extend the use of the shipping option beyond USPS' allowance. So even though I was wrong with 15.9 ounces being the limit any number greater than the allowed will just prevent the software from restricting asking to use the method. :)

    Glad you knew/found the specific reference to be able to put that part of the discussion to bed and hope that all related shipping matters have been resolved!
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