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  1. #1
    Join Date
    Feb 2017
    Location
    BC Canada
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    Default Pick order befor processing.

    I have a retail store and am looking to make online store aswell.

    Can I review the order to make sure all items are in stock before accepting payment in the case of out of stock items.

    Thanks

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,403
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    87

    Default Re: Pick order befor processing.

    Welcome to the Zen Cart community!

    Yes, there are configuration settings that prohibit customers from completing an order if insufficient stock is available. See the Zen Cart wiki for additional information.

  3. #3
    Join Date
    Feb 2017
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    BC Canada
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    Default Re: Pick order befor processing.

    So it will not let order to be processed until I manually tell it that there are items in stock. After that will it email the customer to complete the order?

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Pick order befor processing.

    Quote Originally Posted by Pirch View Post
    So it will not let order to be processed until I manually tell it that there are items in stock. After that will it email the customer to complete the order?
    As a distinction, with the "stock limiting" configuration settings the customer won't be able to place those out-of-stock items in their cart until there is sufficient quantity to checkout.

  5. #5
    Join Date
    Feb 2017
    Location
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    Default Re: Pick order befor processing.

    I will try to make my question more clear.

    Say a customer orders 12 items.

    I would need to confirm that I have all items in stock before customer checks out and pays for the product because I may have sold out of the item in my retail store before filling the online order. Then I would have to go through issuing a credit etc. And determining if they want just the items in stock or cancell the entire order.

  6. #6
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,108
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    11

    Default Re: Pick order befor processing.

    Depending on the payment method, you can set it to where the card is not charged until you are ready to ship. It authorizes but does not process.

 

 

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