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  1. #1
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    Default Unmodified store not displaying on cellphone - blank page

    Hi

    I am trying to figure out what could be going on with a fresh, unmodified zen cart 1.5.5d installation. I have it installed on a sub-domain.

    http://test155d.booksandunusuals.com

    Someone is telling me it won't display on their smartphone. It displays on my cell. I have asked 4 other people to try and they can view it on their cells. I am waiting to hear back from the first person to see what cell phone and browser they are using. I may not hear back until sometime tomorrow. In the meantime this mobile site emulator does not load the site either but will load other sites.

    http://mobiletest.me/iphone_5_emulat...ndunusuals.com

    I switched template from responsive classic to classic. No change.
    I disabled zen carts index.php and added my own index page with some text and that will display on the mobile emulator.

    Any thoughts on what could be going on?

  2. #2
    Join Date
    Nov 2007
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    Sunny Coast, Australia
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Loaded in a flash and displays fine on my Galaxy S6, although can't test the responsive template bc you enabled the good ole classic template.

  3. #3
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    thanks for checking. :) I enabled the responsive template again.

    Will the site load for you on the mobile site emulator?

    http://mobiletest.me/iphone_5_emulat...ndunusuals.com

  4. #4
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Quote Originally Posted by buildingblocks View Post
    thanks for checking. :) I enabled the responsive template again.

    Will the site load for you on the mobile site emulator?

    http://mobiletest.me/iphone_5_emulat...ndunusuals.com
    Responsive loads fine on my phone but will not display in that emulator.

    You may want to try a different site which tests for mobile compatibility, eg on Google

    https://search.google.com/search-con...obile-friendly
    Last edited by frank18; 26 Feb 2017 at 10:02 AM.

  5. #5
    Join Date
    Jul 2012
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Reason it seems that emulator is not working is because of some additional features implemented in ZC 1.5.5 that prevent pages from maliciously being displayed (possibly spoofing the site) using an iframe.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
    Join Date
    Dec 2010
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Mobile phone AND emulator (viewing on my phone) working perfectly here.
    http:// mobt. me/X06P
    Last edited by picandnix; 26 Feb 2017 at 09:49 PM.

  7. #7
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Thanks folks for checking on your cells for me. I finally heard back and the person is now seeing the site load on their phone which is Samsung Note 3 using Chrome. It had me stumped but must have been an issue with their phone or service. I'm not concerned about the mobile emulator site. Since I wasn't able to duplicate the problem on my end I was stretching that maybe there was something in common between the emulator and the problem cell phone.

  8. #8
    Join Date
    Nov 2007
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    Default Re: Unmodified Zen Cart 1.5.5d not displaying on cellphone - blank page

    Quote Originally Posted by buildingblocks View Post
    Thanks folks for checking on your cells for me. I finally heard back and the person is now seeing the site load on their phone which is Samsung Note 3 using Chrome. It had me stumped but must have been an issue with their phone or service. I'm not concerned about the mobile emulator site. Since I wasn't able to duplicate the problem on my end I was stretching that maybe there was something in common between the emulator and the problem cell phone.
    Good stuff! Thanks for letting us know.

 

 

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