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  1. #11
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    Default Re: purchase an item but try to check shows no order

    sorry I forget to said
    My website is www.directsilk.com
    ver 1.54

  2. #12
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    Default Re: purchase an item but try to check shows no order

    What payment module is being used? What has changed recently since it last worked fine?

    Which part of the process is not working now? Is it that product does not get added to the cart? or is it that after purchase the admin (or "my account") does not show that the order was purchased? or is it something else?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  3. #13
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    Default Re: purchase an item but try to check shows no order

    Quote Originally Posted by mc12345678 View Post
    What payment module is being used? What has changed recently since it last worked fine?

    Which part of the process is not working now? Is it that product does not get added to the cart? or is it that after purchase the admin (or "my account") does not show that the order was purchased? or is it something else?
    I use PayPal Payments Pro (USA) PayPal Express Checkout
    I did not change anything, but looks FATCAW change their SSL ver.
    last week ,I cannot log in my admin backend, after I disable SSL then I can log in to backend now
    the problem happen is you can put the QTY in the order page, but when you try to check out , it shows there has no item in the order, then customer cannot purchase what they want.

  4. #14
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    Default Re: purchase an item but try to check shows no order

    Ya, your SSL is still busted badly.

    Your store is unable to properly set a session cookie because the SSL is failing, and sessions can't be matched up.
    Things can't add-to-cart properly because of it.
    Checkout won't work because of it.
    Login won't work because of it.

    Your host needs to set up your SSL properly.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #15
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    Default Re: purchase an item but try to check shows no order

    Quote Originally Posted by DrByte View Post
    Ya, your SSL is still busted badly.

    Your store is unable to properly set a session cookie because the SSL is failing, and sessions can't be matched up.
    Things can't add-to-cart properly because of it.
    Checkout won't work because of it.
    Login won't work because of it.

    Your host needs to set up your SSL properly.
    I try to contact with the FATCOW they are response
    The SSL certificate is installed properly and active for the website 'www.directsilk.com'. You can verify this at https://www.sslshopper.com/ssl-check...directsilk.com

    However, your website https://www.directsilk.com contain non-secure links (http://) and which is causing the issue. You can view the insecure links at https://www.whynopadlock.com/ or You can view the source code of the page in the web browser and find out the non secure (http://) links. To resolve this issue, you may need to update and use all the secure links (https://) in your website. You can contact your web developer regarding this and update all the secure links in the website pages. Once you update the secure URLs. your website will work fine.

    The session path are fine in the account. Also, I have enabled the output_buffering in php.ini file at https://www.fatcow.com/controlpanel/...t/phpplus.html Output buffering is a mechanism in which instead of sending a response immediately to browser we buffer it somewhere so that we can send it at once when whole content is ready. This is the default way by which PHP sends responses to browsers. Output buffering is configured via output_buffering in php.ini.

  6. #16
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    red flag How can in setup all the website to HTTPS, my website is not function good

    I just get the response from FATCOW a ISP provider. my website is work good before they change the SSL set up, after that my website can not go through to the check out ( it shows "Your Shopping Cart is empty") and cannot let customer complete the order when check out then it stop
    I try to discuss with FATCOW, they tell me I have to change all of our website to https

    The SSL certificate is installed properly and active for the website 'www.directsilk.com'. You can verify this at https://www.sslshopper.com/ssl-check...directsilk.com

    However, your website https://www.directsilk.com contain non-secure links (http://) and which is causing the issue. You can view the insecure links at https://www.whynopadlock.com/ or You can view the source code of the page in the web browser and find out the non secure (http://) links. To resolve this issue, you may need to update and use all the secure links (https://) in your website. You can contact your web developer regarding this and update all the secure links in the website pages. Once you update the secure URLs. your website will work fine.

    The session path are fine in the account. Also, I have enabled the output_buffering in php.ini file at https://www.fatcow.com/controlpanel/...t/phpplus.html Output buffering is a mechanism in which instead of sending a response immediately to browser we buffer it somewhere so that we can send it at once when whole content is ready. This is the default way by which PHP sends responses to browsers. Output buffering is configured via output_buffering in php.ini.
    so how can I set up like what they said

  7. #17
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    red flag Re: How can in setup all the website to HTTPS, my website is not function good

    I also read another Thread
    try to set host to https but not working
    my website is www.directsilk.com
    and ISP is FATCOW
    their response is
    he SSL certificate is installed properly and active for the website 'www.directsilk.com'. You can verify this at https://www.sslshopper.com/ssl-check...directsilk.com

    However, your website https://www.directsilk.com contain non-secure links (http://) and which is causing the issue. You can view the insecure links at https://www.whynopadlock.com/ or You can view the source code of the page in the web browser and find out the non secure (http://) links. To resolve this issue, you may need to update and use all the secure links (https://) in your website. You can contact your web developer regarding this and update all the secure links in the website pages. Once you update the secure URLs. your website will work fine.

    The session path are fine in the account. Also, I have enabled the output_buffering in php.ini file at https://www.fatcow.com/controlpanel/...t/phpplus.html Output buffering is a mechanism in which instead of sending a response immediately to browser we buffer it somewhere so that we can send it at once when whole content is ready. This is the default way by which PHP sends responses to browsers. Output buffering is configured via output_buffering in php.ini.
    Last edited by soso838; 26 Apr 2017 at 11:06 PM.

  8. #18
    Join Date
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    Default Re: How can in setup all the website to HTTPS, my website is not function good

    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  9. #19
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    Jan 2004
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    Default Re: purchase an item but try to check shows no order

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #20
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    Default Re: purchase an item but try to check shows no order

    {Moderator note: Your 3 separate threads have been merged into 1, because they're all the same issue}
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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