ERR_Too_Many_Redirects using Ceon URI Mapping

[Website Rob]

Anything in your .htaccess file will be applied, regardless of whether it is Enabled or Disabled in Zen Cart.

If you delete everything in the .htaccess file except for:

#############################
##  General Settings

Options  +SymLinksIfOwnerMatch -FollowSymlinks -Indexes

RewriteEngine ON

# Define the default Character Set for Browsers
AddDefaultCharset utf-8

# if an https URL is not used then redirect to use https
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.example.com/$1 [R,L]

# regardless of whether an https URL is used,
# if a URL is used without www then redirect to an https URL that does use www
RewriteCond %{HTTP_HOST} ^example.com [NC]
RewriteRule ^(.*)$ https://www.example.com/$1 [R,L]

What happens?

[MikeyG]

Thank you for the quick reply.

I have deleted old .htaccess and created a new one using your code above. I have kept CEON _URL _MAPPING turned off on the admin.

Still get the ERR_TOO_MANY_REDIRECTS when going through to the checkout page and FYI the zenID is in the URL.

[Website Rob]

And if you delete everything in the .htaccess file - what happens?

Also can you copy & paste all settings shown for Title and Value in
Admin -> Configuration -> Sessions

[MikeyG]

Deleted .htaccess completely earlier and it still had the same issue.

Admin>>config>> sessions

Title Value
Session Directory /home11/mydomain/public_html/cache
Cookie Domain ------ True
Force Cookie Use ------ False
Check SSL Session ID----- False
Check User Agent ----- False
Check IP Address ----- False
Prevent Spider Sessions ----- True
Recreate Session ---- True
IP to Host Conversion Status---- true
Use root path for cookie path ---- False
Add period prefix to cookie domain ---- True

[Website Rob]

So first problem is to stop zenID in the URL from appearing after showing the first time.

Force Cookie Use ------ False
- change this to True, does zenID to continue to show all the time?

[MikeyG]

no zenid this time and have gone through the site added to cart and then logging in and trying to checkout.

Still get the error at the checkout stage ERR_TOO_MANY_REDIRECTS

go back and then to check out page and get the correct page come up. Go back to cart, delete some thing or add something and then go to check out and I get the ERR_TOO_MANY_REDIRECTS again.

[Website Rob]

What does your Apache Error log say about the reason for the Too Many Redirects error msg?

What modules have you installed that would apply to payment / checkout methods?

Does the error occur regardless of what payment method is chosen? You should setup Check/Money Order option for testing purposes.

[MikeyG]

at moment using paypal express and cheque/money order payment modules. The error is occuring before you get to the page that you choose your payment options.


Is the apache error log visible from zencart admin or is that through the cpanel for my hosting?

[Website Rob]

cPanel -> Metrics -> Errors

Other than CEON module have you installed any others?

[MikeyG]

I have been using the Tableau template from Numinix which has COWOA and FastEasy checkout, css/js loader, installed as part of the package.

I have stock by attributes and X-Sell which I added in addition as well as the Ceon Mapping of course.

Only Errors showing are url relate to product unless I am looking at the wrong place it shows only 300 errors and there are only 4 of them which are page not found and they show product related links.