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  1. #1
    Join Date
    Aug 2009
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    Default shipping options not available for gift certificate at checkout

    I need a gift certificates with shipping costs options visible to choose from at checkout phase.

    When I try to set the GV with shipping cots, I can see at checkout only free shipping options with 0 cost. Why ?
    I have already set Product is Virtual: No, Shipping Address Required and Always Free Shipping: No, Normal Shipping Rules option.

    What am I doing wrong?

    thx

    ZC: 1.5.5

  2. #2
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: shipping options not available for gift certificate at checkout

    Does that GV product have any weight?

  3. #3
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    Default Re: shipping options not available for gift certificate at checkout

    No. I don't see any weight. Another strange thing is at checkout I can see only one paying option ( by credit card ).

  4. #4
    Join Date
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    Default Re: shipping options not available for gift certificate at checkout

    Can someone try this ? Is a bug in ZC 1.5.5 ?

    Thank you

  5. #5
    Join Date
    Jul 2012
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    16,734
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    Default Re: shipping options not available for gift certificate at checkout

    Can you explain why shipping is needed?

    It seems if the item needs to be shipped, that the item would need to be treated like a real world object. Lat9 asked about a weight being identified because, well that can be one factor to identify that the purchased item needs to be shipped and shipping info collected.

    Seems from review of information in this thread that more is needed to be able to assist with other issues.

    For example, now also talking about payment options as well as shipping options. Which ones are enabled for both module types?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: shipping options not available for gift certificate at checkout

    Quote Originally Posted by solo_400 View Post
    No. I don't see any weight. Another strange thing is at checkout I can see only one paying option ( by credit card ).
    If a product has no weight, there's nothing to ship so the "free shipping" shipping method "kicks in".

 

 

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