Square Payment Module for Zen Cart [Support Thread]

[mvstudio]

That error occurred when the customer attempted a payment which was declined, exactly as the message says.

You said that an order came through later, so most likely the customer chose a different credit card to complete their purchase.

Ok. Weird looking email though. I'm still new at using the module, so let me understand. When a CC card is denied, then the customer cannot checkout. So he sees whatever notification this module throws in his screen saying his CC was denied whatever and to enter another CC and I get this weirdly configured email, correct?

Is this a normal email notification for this event or can/should the email look different?