I have downloaded Recover Cart Sales - V403, loaded up the php files into their correct folders per the instructions, double-checked and triple-checked their location in the admin folders, and installed the sql script. Still doesn't work.
I get Configuration/Configure RCS screen, but only a ribbon that contains Title-Value-Action, nothing to be able to do any configurations.
I also get Customers/Abandoned Carts, with a formatted screen but no information.
I also get Reports/Recovered Sales Results, with a formatted screen but no information (of course).
Under Tools, there is nothing, although I think I am supposed to get Recover Cart Sales.
I suspect I did something wrong in downloading the sql, but don't know what. What I did was open Tools/Install SQL Patches, copied the install-recover-cart-sales.sql from the download, pasted it into the box labeled "Enter the query
to be executed: ", verified the script ends with ";" and clicked SEND. What comes back to me is the entire script above the Query box, but no messages, and the mod doesn't work.
It has been awhile since I installed a mod, so maybe I've forgotten a trick somewhere along the line. Can someone help me, please?
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