Add Questions to shopping cart

[rapidfinancia1]

Hi there,

So I got my first order after configuring Zen, & I need to add a few questions to the SC process like:

Phone number:
How did you find our site

etc.

How can we do that?

Thanks

[carlwhat]

with regards to phone number:

admin -> configuration -> customer details -> telephone number -> set to true

now the phone number will be required and associated with the customer (as opposed to the order.... small difference...)

with regards to how did you find our site, i would look into a customer survey plugin that happens AFTER the sale. something like this:

https://www.zen-cart.com/downloads.php?do=file&id=2075

when taking orders, it is my opinion that you should make it as EASY as possible for a customer to enter an order. burdening them during the sale is a sure way to kill sales, IMHO.

in addition, if you install google analytics or the like, i think it will provide more accurate information than querying the customer. querying the customer is good for feedback on use, as opposed to the how did you find us.... which when properly configured, analytics can tell you.

good luck.

[Website Rob]

The How Did You Hear About Us module might come in handy and should work with any 1.5.xx version of Zen Cart.

[rapidfinancia1]

with regards to phone number:

admin -> configuration -> customer details -> telephone number -> set to true

now the phone number will be required and associated with the customer (as opposed to the order.... small difference...)

with regards to how did you find our site, i would look into a customer survey plugin that happens AFTER the sale. something like this:

https://www.zen-cart.com/downloads.php?do=file&id=2075

when taking orders, it is my opinion that you should make it as EASY as possible for a customer to enter an order. burdening them during the sale is a sure way to kill sales, IMHO.

in addition, if you install google analytics or the like, i think it will provide more accurate information than querying the customer. querying the customer is good for feedback on use, as opposed to the how did you find us.... which when properly configured, analytics can tell you.

good luck.

Well Analytics work directly with the cart to tell me how they got to the site or to the cart?

This isn't there... ""configuration -> customer details -> telephone number" is not there"

Thanks

[rapidfinancia1]

The How Did You Hear About Us module might come in handy and should work with any 1.5.xx version of Zen Cart.

Thank you Rob, we will try this.

[carlwhat]

Well Analytics work directly with the cart to tell me how they got to the site or to the cart?

This isn't there... ""configuration -> customer details -> telephone number" is not there"

Thanks

my mistake.... that field is part of the fast and easy checkout add-on.

sorry!

[rapidfinancia1]

my mistake.... that field is part of the fast and easy checkout add-on.

sorry!

No problem Carl. We all make mistakes sometimes :)

[mc12345678]

In a default configuration of ZC, a non-zero value for the configuration->minimum values->telephone number will require the customer to enter a value that has the provided minimum quantity of characters when they are manually creating a login profile. Other methods of account generation may be different.

[rapidfinancia1]

Thanks mc12345678

Ok, we have an issue. We added a question into the buying process & their answers are showing up on the zen site, but not in the e-mail.

How do we get the info into the e-mail?

Thanks

[DrByte]

Thanks mc12345678

Ok, we have an issue. We added a question into the buying process & their answers are showing up on the zen site, but not in the e-mail.

How do we get the info into the e-mail?

Thanks

You can add more data into the email composition in the send_order_email() function of the order.php class. You can add more language defines to the email_extras.php language file. If you are sending HTML emails then you will also need to add the corresponding placeholders to the order confirmation template in the /email/ folder.