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  1. #21
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    9,692
    Plugin Contributions
    123

    Default Re: Products Review Reminder [Support Thread]

    Just go to admin->configuration->minimum values, and set Product Review Text to some value > 0. (Maybe 20 or so.)
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
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    Do you benefit from Zen Cart? Then please support the project.

  2. #22
    Join Date
    Nov 2013
    Location
    China
    Posts
    75
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    Default Re: Products Review Reminder [Support Thread]

    Quote Originally Posted by swguy View Post
    Just go to admin->configuration->minimum values, and set Product Review Text to some value > 0. (Maybe 20 or so.)
    Thanks for the reply, Let me explain in details for the question I have, what I mean is when a customer login website and go to review area, if he just simply clicks the stars and does not wite any review words,it will show the review have been published publicly as...
    The bad thing is the review will show active at the admin area of ZenCart, what I want is review should not be published publicly when the customer or the visitor just simply click the start without wirting any review words.How should i force them at least write something in order to complete the review,Thanks very much for your help.

  3. #23
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,692
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    123

    Default Re: Products Review Reminder [Support Thread]

    Do you have admin-configuration-product info-Product Reviews Require Approval set to 1?
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  4. #24
    Join Date
    Nov 2013
    Location
    China
    Posts
    75
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    Default Re: Products Review Reminder [Support Thread]

    Quote Originally Posted by swguy View Post
    Do you have admin-configuration-product info-Product Reviews Require Approval set to 1?
    Yes.That have been set as 1

  5. #25
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,692
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    123

    Default Re: Products Review Reminder [Support Thread]

    If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  6. #26
    Join Date
    Nov 2013
    Location
    China
    Posts
    75
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    0

    Default Re: Products Review Reminder [Support Thread]

    Quote Originally Posted by swguy View Post
    If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)
    Thanks,i will do a test on a new fresh site,the strange thing is the product page have it's own review page,when you click the stars,it will not published..

    Click image for larger version. 

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  7. #27
    Join Date
    Nov 2013
    Location
    China
    Posts
    75
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    Default Re: Products Review Reminder [Support Thread]

    Quote Originally Posted by swguy View Post
    If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)
    I have tested on a fresh new site,zencart 1.5.5f with this this plugin installed,when customer click the star,it will show "✔ posted publicly as..."
    Click image for larger version. 

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    It will become active at the admin area.
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  8. #28
    Join Date
    Mar 2018
    Location
    Perth, WA
    Posts
    10
    Plugin Contributions
    1

    Default Re: Products Review Reminder [Support Thread]

    Quote Originally Posted by swguy View Post
    If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)
    I am having the same issue with this plugin. The behaviour you are describing is for the default review page that comes with Zen Cart. With this addon, as has previously been mentioned by clicking any stars the review is automatically submitted, bypassing minimum review length and approval. Those only come into play after you start typing into the text field, at which time the submit button then becomes visible.

    Any thoughts on how to fix this?

  9. #29
    Join Date
    Mar 2018
    Location
    Perth, WA
    Posts
    10
    Plugin Contributions
    1

    Default Re: Products Review Reminder [Support Thread]

    @wvasconcelos responded to a message I sent in regards to this issue.

    1. Open the following file in a text editor (e.g. Notepad++, Nano, VIM, etc.):
    \includes\modules\pages\addon_my_reviews\jscript_main.php

    2. Add the following on line 114 (before /* SHOW RESULTS */):
    if( review.length < <?php echo $min_length; ?> ){ $("#" + pid + '-review').css("display","block"); return; }

    That line will:
    1. Stop the execution of the JavaScript function before it sends the rating to the database;
    2. Prevent the display of the "posted publicly as ..." message;
    3. Trigger the display of the textbox to allow the user to write a review.

  10. #30
    Join Date
    Jan 2011
    Location
    Adelaide, Australia
    Posts
    1,670
    Plugin Contributions
    1

    Default Re: Products Review Reminder [Support Thread]

    v1.5.5f

    Hi - I am interested in using this plugin and have read this support thread and the ReadMe for it but have a particular question;

    Q ... currently contacting customers manually if the product is out of stock I have to make the product 'sold out', i.e. in product details page select qty 1 and 'out of stock', so that the link to the product given to the customer is 'live', i.e. the product page is still active, otherwise they get the 404 page ..... does this plugin override the need for this, i.e. does the link provided to the customer go directly to the review response page? (we sell a lot of 'one off' products).

    many thanks,
    Mike

 

 
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