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  1. #1
    Join Date
    Dec 2007
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    12
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    Default Paypal not checking out for multiple items in cart

    I'm having an issue with my site at www.celestialtoystore.com

    Customers ordering multiple items or more than one of the same item can't seem to check out with Paypal. When they check out they get this screen:

    Name:  Screenshot 2017-08-30 04.06.40.jpg
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Size:  12.9 KB

    However single items check out fine. Does anyone know if this is a Paypal problem or I'm doing something wrong in my store configuration?

    Any ideas would be much appreciated.

  2. #2
    Join Date
    Jul 2012
    Posts
    16,718
    Plugin Contributions
    17

    Default Re: Paypal not checking out for multiple items in cart

    It is really difficult to say. The best solution would be to upgrade the cart to one that is significantly newer, more secure, and known to be able to handle such simple matters.

    A recent post about a ZC 1.3.8a site contains several good reasons why one should use store software that is younger than 10 years old and all of the security concerns about using that particular version.

    You may receive specific help on how to keep this functional, but really should be looking at doing an upgrade by rebuild where ultimately if/when done correctly you can still have the look and at least important operation but built on far more secure and modern software.
    http://www.zen-cart.com/entry.php?3-...d-of-upgrading
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Dec 2007
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    Default Re: Paypal not checking out for multiple items in cart

    I forgot to add that I am using the Paypal IPN payment module. Paypal Express Checkout appears to work fine.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
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    274

    Default Re: Paypal not checking out for multiple items in cart

    PayPal has continuously iterated the requirements over the past 10 years since ZC 1.3.8 was released. If you want your site to keep working, you need to keep upgrading too.

    If you won't upgrade, then you may need to skip using the IPN module, and switch to Express Checkout. But even that implementation in v1.3.8 is obsolete now too.

    In short: time to upgrade.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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