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  1. #71
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    Default Re: UPS XML: Support Thread

    Quote Originally Posted by delia View Post
    Everything looks correct for English/American etc in the shipping method and in the cart. Assuming they set up their account properly at UPS?

    "This measurement system is not valid for the selected country or territory."
    That's apparently a message coming back from UPS (it's not in the upsxml language file). It "sounds like" the either the Unit Weight or Unit Length settings aren't valid for whatever the "selected country" is (e.g. KGS or CM, respectively, when the country is the US).

  2. #72
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    Default Re: UPS XML: Support Thread

    yup but lbs and inches are selected in the module
    The full-time Zen Cart Guru. WizTech4ZC.com

  3. #73
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    Default Re: UPS XML: Support Thread

    Are there any myDEBUG*.log files created?

  4. #74
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    Default Re: UPS XML: Support Thread

    UPS RESPONSE: <?xml version="1.0"?>
    <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext >Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111057</ErrorCode><ErrorDescription>This measurement system is not valid for the selected country or territory.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
    The full-time Zen Cart Guru. WizTech4ZC.com

  5. #75
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    Default Re: UPS XML: Support Thread

    Right, that's the UPSXML debug ... but are there any PHP-related errors (like notices) logged?

    What's the store's defined country and to which country are you attempting to ship?

    Edit: Also, that upsxml log surely had a request portion as well; it would help immensely to know what that was.
    Last edited by lat9; 6 Aug 2019 at 08:44 PM.

  6. #76
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    Default Re: UPS XML: Support Thread

    no php errors to my knowledge. None show in the logs folder. Shipping Maryland to Maine.
    The full-time Zen Cart Guru. WizTech4ZC.com

  7. #77
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    Default Re: UPS XML: Support Thread

    How about posting the request portion of that upsxml log?

  8. #78
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    Default Re: UPS XML: Support Thread

    thanks for your patience! When I was stripping that, I saw they had put in MD instead of US. Gads! So now fixed!
    The full-time Zen Cart Guru. WizTech4ZC.com

  9. #79
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    Default Re: UPS XML: Support Thread

    ... and thanks for posting back the solution!

  10. #80
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    Default Re: UPS XML: Support Thread

    I've just submitted v1.7.4 of UPSXML to the Zen Cart moderators for review; I'll post back here once available for download.

    This release contains changes associated with the following GitHub issues:


    #14: Remove unwanted slash in shipping-icon link
    #15: Remove quotes around numeric-field values in installation SQL

 

 
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