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  1. #1
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    Default PHP Warning: Error while sending QUERY packet. PID=29537

    [Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before actually posting!]

    My url: https://www.theoutletseason.com/scentia
    ZC 1.5.3

    THis is the error>>
    PHP Code:
    PHP Warning:  Error while sending QUERY packetPID=29537 in /home/seasonbr/public_html/scentia/includes/classes/db/mysql/query_factory.php on line 43 
    Plus I just noticed it also had a problem from the admin section, both errors are in /logs

  2. #2
    Join Date
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    los angeles
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    Default Re: I have an error with MySQL when it executes a querty

    you need to go to

    Admin -> Tools -> Server/version Info

    and then search for:

    max_allowed_packet

    that number is too small....

    you can work with your hosting company to see how to get that config value higher. the procedure will vary depending on your server configuration.

    good luck!
    author of square Webpay.
    mxWorks has premium plugins. donations: venmo or paypal accepted.
    premium consistent excellent support. available for hire.

  3. #3
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    Default Re: PHP Warning: Error while sending QUERY packet. PID=29537

    .

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  4. #4
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    Default Re: PHP Warning: Error while sending QUERY packet. PID=29537

    Quote Originally Posted by icecold View Post
    [Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before actually posting!]

    My url: https://www.theoutletseason.com/scentia
    ZC 1.5.3

    THis is the error>>
    PHP Code:
    PHP Warning:  Error while sending QUERY packetPID=29537 in /home/seasonbr/public_html/scentia/includes/classes/db/mysql/query_factory.php on line 43 
    Plus I just noticed it also had a problem from the admin section, both errors are in /logs
    Thanks but this the first time I got such message ... and I had Zen Cart over the years and since 2016 is sitting on a brand new VPS.

  5. #5
    Join Date
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    Default Re: PHP Warning: Error while sending QUERY packet. PID=29537

    Quote Originally Posted by icecold View Post
    Thanks but this the first time I got such message ... and I had Zen Cart over the years and since 2016 is sitting on a brand new VPS.
    brand new VPS - does not mean that it is properly configured for running a ZC site.

    if it is your own VPS, then whoever does the sysadmin functions will need to look at the tuning/configuration to eliminate the error.

    again, the error is definitely a server side issue. it is not a ZC issue. so whoever handles your server and its administration should be able to resolve it; assuming your VPS has enough resources for the amount of traffic your server receives.

    best.
    author of square Webpay.
    mxWorks has premium plugins. donations: venmo or paypal accepted.
    premium consistent excellent support. available for hire.

 

 

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