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  1. #1
    Join Date
    Oct 2017
    Location
    NE PA
    Posts
    8
    Plugin Contributions
    0

    Default Sales and Special prices not being applied at checkout

    Version 1.55a running on SilverTronStore.com

    I tried to put 2 items on sale using the SaleMaker. Both items showed the discount and discounted price correctly on the items storefront page. However, when people actually bought the item, the regular price was charged and not the sale price. I had to refund to the customer.

    I also tried to set up a Special, and the same thing happened. The customer was charged full price, and I had to issue a refund.

    Currently, I have removed both Sale, and Specials, and am trying Coupons, but so far, no one has bought the items with the coupon.

    There are no errors in the logs.

    Where do I look?

    Bill

    Payment modules: PayPal and Braintree
    Server Info:
    Server Host: vps1.wgpeters.net (45.63.19.69)
    Server OS: Linux 3.10.0-693.2.2.el7.x86_64
    Server Date: 10/14/2017 10:26:44
    Server Up Time: Disabled/Unavailable
    HTTP Server: Apache/2.4.6
    PHP Version: 5.4.16 (Zend: 2.4.0)
    PHP File Uploads: On
    Upload Max Size: 2M
    PHP Memory Limit: 128M
    POST Max Size: 8M
    Database: MySQL 5.5.56-MariaDB
    Database Host: localhost (127.0.0.1)
    Database Date: 10/14/2017 10:26:44
    Database Data Size: 1,919 kB
    Database Index Size: 716 kB
    MySQL Slow Query Log Status: On
    MySQL Slow Query Log File: vps1-slow.log
    MySQL Mode: (None set)
    Last edited by wgpeters1; 14 Oct 2017 at 03:36 PM.

 

 

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