VAT4EU Support Thread

[dharrison]

Hi lat9

The Netherlands. I ahve since set an account up with a netherlands address and the VAT isn't showing for me either

[dharrison]

Hi

We have an issue on our website https://sitstandforbusiness.com/inde...create_account where on the login/checkout Belgian customers cannot add thier VAT number.

I have trid with and with out the prefix and followed the instructions and I get the following message:

We were unable to validate the VAT Number that you entered. Please re-enter the value or contact us for assistance.

I am able to add it and give validation override in the back end but that not ideal. Please advise what's going wrong

[lat9]

Deb, if you PM me the VAT number and address you tried to use and I'll check it out.

[lat9]

I just went to http://ec.europa.eu/taxation_customs/vies/, where the following message is displayed:

Important Disclaimer:
Belgium’s (BE) National VIES Component is facing temporary technical issues related to the validation of Belgian VAT numbers.
As a result, the validation of Belgian VAT numbers can be unavailable.
The Belgian Tax Administration is working towards a resolution.
Sincere apologies for any inconvenience.

That's, apparently, the source of the issue.

[dharrison]

Awesome. Thanks Cindy. And I thought our government was a mess

[diamond1]

Bonjour Lat. I installed the VAT plugin but I have two problems one and an error in the Mydebug LOG
[09-Jan-2020 11:27:11 Europe/Brussels] Request URI: /index.php?main_page=checkout_shipping, IP address: ::1
#1 zcObserverVatForEuCountries->formatAddress() called at [/Applications/MAMP/htdocs/zcatemplates/includes/classes/observers/auto.vat_for_eu_countries.php:273]
#2 zcObserverVatForEuCountries->update() called at [/Applications/MAMP/htdocs/zcatemplates/includes/classes/class.base.php:103]
#3 base->notify() called at [/Applications/MAMP/htdocs/zcatemplates/includes/functions/functions_customers.php:96]
#4 zen_address_format() called at [/Applications/MAMP/htdocs/zcatemplates/includes/functions/functions_customers.php:139]
#5 zen_address_label() called at [/Applications/MAMP/htdocs/zcatemplates/includes/templates/bootstrap/templates/tpl_checkout_shipping_default.php:39]
#6 require(/Applications/MAMP/htdocs/zcatemplates/includes/templates/bootstrap/templates/tpl_checkout_shipping_default.php) called at [/Applications/MAMP/htdocs/zcatemplates/includes/templates/bootstrap/common/tpl_main_page.php:188]
#7 require(/Applications/MAMP/htdocs/zcatemplates/includes/templates/bootstrap/common/tpl_main_page.php) called at [/Applications/MAMP/htdocs/zcatemplates/index.php:97]
--> PHP Warning: Use of undefined constant FILENAME_CHECKOUT_ONE_CONFIRMATION - assumed 'FILENAME_CHECKOUT_ONE_CONFIRMATION' (this will throw an Error in a future version of PHP) in /Applications/MAMP/htdocs/zcatemplates/includes/classes/observers/auto.vat_for_eu_countries.php on line 549.

the other is that in the order I have three times written VAT + see image



Thank you.

[lat9]

Giovanni, I see (and will correct shortly) the cause of the first issue (the warning log).

For the second, I believe that that might be the base Zen Cart "multiple tax zones" display. How do you have the store's taxes set up? Is there a single VAT entry or are there multiple VAT taxes that could apply to an order?

GitHub issue created to track the change: https://github.com/lat9/vat4eu/issues/4

[lat9]

I've just submitted v2.0.1 of VAT4EU to the Zen Cart moderators for review; I'll post back here when it's available for download (https://www.zen-cart.com/downloads.php?do=file&id=2164).

This release contains changes associated with the following GitHub issue (as reported by @diamond1, above):

#4: PHP Warning issued when One-Page Checkout is not also installed.

[diamond1]

Thank you for your good care, the correction that you proposed works and I have more php error. Yes I have only one tax class and several areas but despite everything I have 3 times VAT display, on the other hand I have the store with the prices excluding VAT and I noticed that at the registration of the customer who is in the same country that the store receives a popup warning that it can recover the vat when it has to pay it, for info the store is in an CEE euro zone. but I check again if it is the case.

[diamond1]

Good evening Lat, in fact the 3 times VAT which are printed, it is 3 times the desacription that there is on Tax Rates as I put VAT it prints 3 times.