Fedex account rates

[cjmarley]

Client is using Fedex as one of his shipping options. He wanted to change to rates that are for his Fedex account instead of the list rates. Made the change but the account rates do not work...cart still only gets the list rates. Any ideas how to get the account rates to work?

[lindasdd]

Client is using Fedex as one of his shipping options. He wanted to change to rates that are for his Fedex account instead of the list rates. Made the change but the account rates do not work...cart still only gets the list rates. Any ideas how to get the account rates to work?

That change should do it.

If not, I suggest calling Fedex and talking to a tech rep. Sometimes their systems do screwy things or need a tweak,etc. When you call you can visit the checkout page to get a quote and they can tell you what the site asks them for and what they return. This helps get closer to seeing where the source of the issue is.

[cjmarley]

Thanks for replying. Her actually already did that before he contacted me.