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  1. #1
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    Default Downloadable Product - The page isn’t redirecting properly

    I am attempting to add a downloadable product and am hitting an error in the shopping basket when clicking on proceed to checkout. The error in Firefox and Google Chrome is The page isn’t redirecting properly

    Download by redirect is set to true, folder permissions are set correctly as are attributes.

    Product has Product is Virtual: No & Always Free Shipping: No. Cookies also cleared.

    Addons - I have Conors Ceon URI mapping installed .

    Anyone got any ideas as I have drawn a blank on this one?

    Cheers
    Brinley

    www.brinleywilliams.co.uk

  2. #2
    Join Date
    Jul 2012
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    Default Re: Downloadable Product - The page isn’t redirecting properly

    What does folder permissions are "set correctly" mean for you? Which folder(s) (can use the define constant name if don't want to divulge the actual foldername).

    My guess is that you will need to modify:
    Includes/modules/pages/download/header_php.php to change 0777 to 0755.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
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    Default Re: Downloadable Product - The page isn’t redirecting properly

    Quote Originally Posted by mc12345678 View Post
    What does folder permissions are "set correctly" mean for you? Which folder(s) (can use the define constant name if don't want to divulge the actual foldername).

    My guess is that you will need to modify:
    Includes/modules/pages/download/header_php.php to change 0777 to 0755.
    I believe I misunderstood the OP. My above suggestion would relate to the "final" act of downloading which is not a factor at the stage of transitioning from the shopping cart to checkout.

    It sounds like there may be issues in the checkout_shipping header processing related to virtual product in the cart. If a mailable product is in the cart and then you add and attempt to checkout with the new virtual product does processing proceed as normal?

    If so, then how are the contents of includes/modules/pages/checkout_shipping different than a vanilla install of the same (files present/absent and modifications to them) and what plugins are installed other than ceon uri mapping (which is not expected to be a factor in this if otherwise working.)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
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    Default Re: Downloadable Product - The page isn’t redirecting properly

    Thanks for the help - will start the hunt and get back with the results.

  5. #5
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    Default Re: Downloadable Product - The page isn’t redirecting properly

    Just compared the original includes/modules/pages/checkout_shipping/header_php.php to my existing one and quite a few changes. It looks like it was patched using zen-cart-v1.5.1-php54-patch

    Running some tests it looks like the issue occurs when there is only a download product in the basket - if I add a normal product to the basket along with download it works fine. I believe downloads skip the shipping section of checkout. Do I need any of the free shipping modules active for this to work?

  6. #6
    Join Date
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    Default Re: Downloadable Product - The page isn’t redirecting properly

    Checked the against the most recent file for the php5.4 patch and there were a few lines of code that were different.

    Updated the file but the issue still occurs. Tried adding a download product to a test server running 1.5.5 which links to my existing database and it worked fine.

 

 

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