Blank site after installing using Plesk control panel

[parafana]

i will try and be clearer. apparently i was not clear in post #25 above.

i got the site operational.

i commented out the putenv line in the set_time_zone.php script. and the site came up.

there was NO permissions problem associated with this specific problem. nothing more needed to be done.

apparently there is a way to enable the function putenv using .htaccess as the host is not configured to have separate php.ini files for each domain on the server. unfortunately i am not that well versed in those directives, so if someone could help with that problem, then the set_time_zone.php script could return to its unaltered state.

i hope that was clear.

best.

Hi Carl

I don't know what happened after I changed my profile password, but I no longer have permissions to use my "parafanaylya" profile.

I had given up on the host after I crashed the site with the subsequent upload of my original Winchester Responsive files. I told the host support team that I thought that somebody in their team had found the fix. And I also assumed that someone hadn't let anyone know about the fix as they don't support 3rd party apps.....

Anyway, Carl, thank you. I compared the backup that I had to the uploaded file, and worked out what had to be changed. I am not a geek, and didn't know what comment out means

the edited or commented out code in root folder: /includes/extra_configures/set_time_zone.php

if ($TZ != '') {
//putenv('TZ=' . $TZ);
//@date_default_timezone_set($TZ);

vs the original

if ($TZ != '') {
putenv('TZ=' . $TZ);
@date_default_timezone_set($TZ);