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  1. #11
    Join Date
    Jun 2012
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    California
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    Default Re: Logo Image Not showing Up

    Quote Originally Posted by badarac View Post
    You probably need to clear the cache in you browser. The new image is appearing but has the same name as the zencart logo
    Thank You for taking a look
    This is so weird
    I use Google and I cleared the "cached images and files" but nothing changed.
    So I tried clearing "Browsing History", ownload History" and "Cached images and files" and still it doesn't change.
    I even loaded Firefox and it is showing the Zen logo as well.
    LOLOLOL

  2. #12
    Join Date
    Jun 2012
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    Default Re: Logo Image Not showing Up

    Quote Originally Posted by lat9 View Post
    You need to clear your browser's cache; I'm seeing your logo (not the Zen Cart one) clear as day.
    Thank You for taking a look
    This is so weird
    I use Google and I cleared the "cached images and files" but nothing changed.
    So I tried clearing "Browsing History", ownload History" and "Cached images and files" and still it doesn't change.
    I even loaded Firefox and it is showing the Zen logo as well.
    LOLOLOL

  3. #13
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
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    3

    Default Re: Logo Image Not showing Up

    Give it a little time. It may be cached in your ISP's server (though I didn't think they did that any more). Your logo is definitely showing to the rest of us.

  4. #14
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    2,682
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    9

    Default Re: Logo Image Not showing Up

    Quote Originally Posted by stevesh View Post
    Give it a little time. It may be cached in your ISP's server (though I didn't think they did that any more). Your logo is definitely showing to the rest of us.
    i don't think so.... i think people are looking in the wrong place. on the live site, here is the logo:

    http://www.wildsteedworx.com/include...mages/logo.gif

    looks good. i think that's what everyone is looking at..... except for @wsworx... and me....

    on the NEW site, the logo is here:

    http://www.wildsteedworx.com/ZC155e/...mages/logo.gif

    that's the zencart logo. if it was cached in the IP's server, how would the server serve up different logos to different users?

    my first time looking at my big dog motorcyle specialist; so no way i'm caching the image.

    make sure you have your desired image in the folder:

    ZC155e/includes/templates/CUSTOM/images/logo.gif

    that seems to be the problem.... at least to me.

    good luck!
    author of square Webpay.
    mxWorks has premium plugins. donations: venmo or paypal accepted.
    premium consistent excellent support. available for hire.

  5. #15
    Join Date
    Aug 2009
    Location
    Longs, SC
    Posts
    626
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    2

    Default Re: Logo Image Not showing Up

    Quote Originally Posted by carlwhat View Post
    i don't think so.... i think people are looking in the wrong place. on the live site, here is the logo:

    http://www.wildsteedworx.com/include...mages/logo.gif

    looks good. i think that's what everyone is looking at..... except for @wsworx... and me....

    on the NEW site, the logo is here:

    http://www.wildsteedworx.com/ZC155e/...mages/logo.gif

    that's the zencart logo. if it was cached in the IP's server, how would the server serve up different logos to different users?

    my first time looking at my big dog motorcyle specialist; so no way i'm caching the image.

    make sure you have your desired image in the folder:

    ZC155e/includes/templates/CUSTOM/images/logo.gif

    that seems to be the problem.... at least to me.

    good luck!
    No, you're the one seeing the wrong thing.
    Click image for larger version. 

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    Click image for larger version. 

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  6. #16
    Join Date
    Jun 2012
    Location
    California
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    Default Re: Logo Image Not showing Up

    Quote Originally Posted by carlwhat View Post
    i don't think so.... i think people are looking in the wrong place. on the live site, here is the logo:

    http://www.wildsteedworx.com/include...mages/logo.gif

    looks good. i think that's what everyone is looking at..... except for @wsworx... and me....

    on the NEW site, the logo is here:

    http://www.wildsteedworx.com/ZC155e/...mages/logo.gif

    that's the zencart logo. if it was cached in the IP's server, how would the server serve up different logos to different users?

    my first time looking at my big dog motorcyle specialist; so no way i'm caching the image.

    make sure you have your desired image in the folder:

    ZC155e/includes/templates/CUSTOM/images/logo.gif

    that seems to be the problem.... at least to me.

    good luck!
    Thanks for looking
    The logo.gif in the ZC155e is definitely our logo and not the ZenCart logo
    This is the craziest thing I have ever seen
    People from the midwest east can see our logo
    West of the Midwest everyone is seeing the ZenCart logo
    I wouldn't care except I need to see the changes so I can get my work done....lol

  7. #17
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    2,682
    Plugin Contributions
    9

    Default Re: Logo Image Not showing Up

    are you using a CDN? cloudfare? something similar?
    author of square Webpay.
    mxWorks has premium plugins. donations: venmo or paypal accepted.
    premium consistent excellent support. available for hire.

  8. #18
    Join Date
    Jun 2012
    Location
    California
    Posts
    202
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    0

    Default Re: Logo Image Not showing Up

    Quote Originally Posted by carlwhat View Post
    are you using a CDN? cloudfare? something similar?
    No CDN and No Cloudflare

    I just uploaded a different image, named "logo.gif", that is larger than my logo file.
    The ZenCart Logo increase to that size but no new image
    I asked my friend in Des Moines to look at the site and he still see's my logo but it increased to the size of the new image also.

    So my friend had me rename the logo to logo1.gif and change the name in the "header.php" file and now it is working.

    Question now is....Why?
    Last edited by wsworx; 22 Nov 2017 at 12:37 AM.

  9. #19
    Join Date
    Jun 2012
    Location
    California
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    Default Re: Logo Image Not showing Up

    So my friend had me rename the logo to logo1.gif and change the name in the "header.php" file and now it is working.
    I then changed the image again with a new image and now I keep seeing my logo but it changes size again like before.

    Question now is....Why? Clearly it is some type of caching issue somewhere but where?

  10. #20
    Join Date
    Jun 2012
    Location
    California
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    Default Re: Logo Image Not showing Up

    So in the end it was my fault. What else is new.
    I dug into my new hosting company and sure enough it is using a CDN called SiteLock.
    But I still do not understand why I could never see the updates. SiteLock stated that it takes time for the updates to show up but we're talking several days and the changes never occured.
    Thanks to those who helped. It is much appreciated.

 

 
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