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  1. #11
    Join Date
    Jul 2012
    Posts
    11,630
    Plugin Contributions
    13

    Default Re: can't get to admin or any category pages

    I should have mentioned to paste the code/info after pressing the # button in the messagebox toolbar. This results in [CODE][/CODE] tags between which the pasted text will be placed and better readability onscreen.

    Anyways.

    The file looks correct assuming the path itself is right for DIR_FS_CATALOG, so the next thing(s) I would think would be the permissions issue (ie can the server allow access to visitors to the folders/files). ZC offers information about this at the following FAQ which was found by searching for "permissions" in the FAQ search (upper right corner): https://www.zen-cart.com/content.php...-files-folders
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  2. #12
    Join Date
    Aug 2009
    Location
    St. Louis, MO
    Posts
    72
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    So I went to the article you cited: https://www.zen-cart.com/content.php...-files-folders and as it instructed changed all the files listed to 755 (they were all at 705), but then when I right click on them again in the FTP program, they still show at 705.
    Got an idea why the changes aren't "sticking"?

  3. #13
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,126
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    Use the file manager within your goDaddy cpanel

  4. #14
    Join Date
    Aug 2009
    Location
    St. Louis, MO
    Posts
    72
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    I must be missing the process, cuz the file manager within the godaddy cpanel seems to allow only changing the Privacy one file at a time, and don't see how to change permissions numerically (only through check boxes). But the files I looked at do show permissions consistent with "755", in their popup box, godaddy does not show a "Group", only Web user permissions and Owner permissions.

    Tom

  5. #15
    Join Date
    Dec 2016
    Location
    Washington
    Posts
    51
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    Quote Originally Posted by itseemedsosimple View Post
    I must be missing the process, cuz the file manager within the godaddy cpanel seems to allow only changing the Privacy one file at a time, and don't see how to change permissions numerically (only through check boxes). But the files I looked at do show permissions consistent with "755", in their popup box, godaddy does not show a "Group", only Web user permissions and Owner permissions.

    Tom
    Is this the process that you used? https://www.godaddy.com/help/set-permissions-2535

  6. #16
    Join Date
    Aug 2009
    Location
    St. Louis, MO
    Posts
    72
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    The instructions at https://www.godaddy.com/help/set-permissions-2535 don't present in the same fashion.
    There is a menu for Files & FTP, but not a choice to select for FTP File Manager. The only choices are File Manager and FTP Users. Apparently 1,000s of site affected as support wait time at godaddy is 45+ minutes.
    But like I mentioned, it seems that the "permissions" are proper showing Read and Execute on web users, and Read, Write, Execute on owner.

    Any other things to check?

  7. #17
    Join Date
    Dec 2016
    Location
    Washington
    Posts
    51
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    Does it look like this video? https://www.youtube.com/watch?v=E-uyCJ4Gxog

  8. #18
    Join Date
    Aug 2009
    Location
    St. Louis, MO
    Posts
    72
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    No, doesn't look like that. Those button across the top look like a presentation from several years back.

  9. #19
    Join Date
    Dec 2016
    Location
    Washington
    Posts
    51
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    I haven't had a Godaddy account for years. I do have a client that uses them still and I have their login information, I will contact them now to see if I can get permission to access it again just to look around for you.

  10. #20
    Join Date
    Dec 2016
    Location
    Washington
    Posts
    51
    Plugin Contributions
    0

    Default Re: can't get to admin or any category pages

    When you log into your account, do you see "web hosting"? and after clicking on that, a spot that says "manage"(for the site in question) and then under "tools" there should be the "FTP file manager"?

    I haven't heard back from them yet, just curious what you see.

 

 
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