Results 1 to 3 of 3
  1. #1
    Join Date
    Mar 2012
    Posts
    55
    Plugin Contributions
    0

    Default admin sign-in + email reset

    1.5.5e zc is all set up for 1st time. Went to admin sign-in, signed in with superuser and temp pw DENIED lol, inserted email address for reset NO EMAIL SENT. I checked php and both my username and email address are present. I sent a TEST email from my storefront also thats thats not sending
    Last edited by asdco; 5 Dec 2017 at 05:28 AM.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    6,979
    Plugin Contributions
    63

    Default Re: admin sign-in + email reset

    Was this Zen Cart 1.5.5e setup as a "fresh" installation or did you install the files and upgrade an existing database?

    Are there any myDEBUG-adm-*.log files present in the site's /logs directory?

  3. #3
    Join Date
    Jul 2012
    Posts
    11,630
    Plugin Contributions
    13

    Default Re: admin sign-in + email reset

    Sorry to hear. Perhaps you could fill in the gaps on some information that could make trouble shooting this easier. At the same time I assume that you would just like to gain access to the admin.

    So first things first, the FAQ that describes how to obtain/restore access to the admin: https://www.zen-cart.com/content.php?44

    Then comes the questions. From the description it appears that this is a fresh build using either the demo products or no pre-existing data.

    The files used to install this version of ZC came from?

    The fact that no emails have been received implies that the email subsystem has not been setup to support emailing and that once you are able to access the admin you should be able to troubleshoot the email operations. Advise looking through the FAQs for email troubleshooting.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

 

 

Similar Threads

  1. Replies: 1
    Last Post: 6 Sep 2016, 03:31 AM
  2. Replies: 1
    Last Post: 15 Sep 2015, 11:37 PM
  3. Replies: 2
    Last Post: 23 Jan 2014, 08:29 PM
  4. v150 admin password expired, won't reset, will not send new password to email
    By baltimorestreetmods in forum General Questions
    Replies: 2
    Last Post: 6 Sep 2012, 07:16 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR