Admin section issue with Payments

[DrByte]

Everytime I click INSTALL MODULE in the modules>payment section i get the following error...
WARNING: An Error occurred, please refresh the page and try again.If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields. Ive deleted all files in teh payment folders both under admin and includes and reinstalled, same thing

It means a PHP fatal error occurred. The specifics will be logged. There's a whole page in the docs outlining approaches to take for such a situation:
https://docs.zen-cart.com/user/troub...-and-try-again

[johnniejetski2]

not seeing a logs folder in my store folders...

[johnniejetski2]

I added the logs folder back to the site, but not seeing anything in it thats useful

[carlwhat]

as previously stated, you have a fatal PHP error.

even a fair host will log that error. it is now up to you to find the log with that error!

zc v155 has a pretty robust system for catching those errors and putting in a specific place; in v155, the location of the logs directory may be in your configures script... frankly i do not remember....

if the error occurred before the ZC error handling got loaded, then the error should be in your apache error log; this assumes your site is on a server that is running apache.

talk to your host. they know where their error logs are. find the error. post the contents here, someone can then help. but without the error log, it is hard to diagnose your situation....

good luck.

[swguy]

Take a look at
https://docs.zen-cart.com/user/troub...ng/blank_page/

- Perhaps the section "Missing Logs" applies to your site?
- Perhaps you can use "Advanced Developer Option" to get some debugging information.