www.coolcountryhats.com.au

Server OS: Linux 2.6.32-896.16.1.lve1.4.51.el6.x86_64 Database: MySQL 10.0.34-MariaDB-cll-lve
PHP Version: 5.3.29

Customers are complaining about the page timing out before they can pay so I started investigating.

I can log in as administrator but the system will not accept my customer log-in. When I try to reset it says it has sent an email to my address but nothing arrives. When I try to create a new customer account it says there is already an account with that address. Help!