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  1. #1
    Join Date
    Feb 2018
    Location
    Dunoon
    Posts
    6
    Plugin Contributions
    0

    Default Email Exporter Problem

    Hello there,

    I am trying to install this addon - https://www.zen-cart.com/downloads.php?do=file&id=6

    I'm not a stranger to addons and would like to think I know the basics but I'm having a bit of trouble with this one. I have installed all the files to the correct locations (hopefully!) but when I log into the admin panel, go to tools the addon is not there. Am I doing something wrong?

    ZC version: 1.5.5d so I didn't install the boxes folder.

    Many thanks in advance

    Bronagh

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  2. #2
    Join Date
    Jul 2012
    Posts
    16,728
    Plugin Contributions
    17

    Default Re: Email Exporter Problem

    Nope. Wrong location(s).

    The plugin is to be installed to the admin directory. (which has been renamed as shown in the first image). The files shown in the images are installed in the catalog side.

    Further, would suggest renaming the admin directory because it has been posted for all to see.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Feb 2018
    Location
    Dunoon
    Posts
    6
    Plugin Contributions
    0

    Default Re: Email Exporter Problem

    Thank you. I have renamed my admin folder but I'm unable to gain access to my website. Lesson learned!

  4. #4
    Join Date
    Jul 2012
    Posts
    16,728
    Plugin Contributions
    17

    Default Re: Email Exporter Problem

    Quote Originally Posted by Rainbow&Grey View Post
    Thank you. I have renamed my admin folder but I'm unable to gain access to my website. Lesson learned!
    If the issue with gaining access is the catalog side, need to be sure that the files incorrectly placed there earlier are removed...

    If that's not what is meant, please describe more and be sure to follow the posting tips.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Feb 2018
    Location
    Dunoon
    Posts
    6
    Plugin Contributions
    0

    Default Re: Email Exporter Problem

    I couldn't gain access to the admin panel at all. Turns out it was a problem with a newly installed SSL certificate. All up and running ok now. Thank you very much for all your help. It's really appreciated.

 

 

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