Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Can’t get past 2nd install page

    i installed Zencart in my /public_html directory and started the install using the https://mydomain/public_html directory.
    The first page reported NO problems and indicated I could continue.
    The system Setup page came up with the SSL option already checked.
    I selected the licence agreement and clicked continue but nothing happened.
    I tried a different way to start the installer and got a page where option 1 showed I was reading it because it’s my first time installing Zencart.
    Since this was the case I clicked in link and it gave me the ok to continue again with SSL already checked.
    I checked the licence agreement again and ran into the same issue, it won’t continue.
    I do have a database setup.
    What to do so I can start setting up my store?

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,145
    Plugin Contributions
    11

    Default Re: Can’t get past 2nd install page

    Are you using an "autostaller" from your host or a file downloaded from Zen Cart? The true installation process should start with https://yourdoain.com/zc_install.

    The public_html folder is what is normally considered the "root" folder. yourdomain.com would be represented as /home/username/public_html/ in your includes/configure.php file in the
    Code:
    define('DIR_FS_CATALOG' , '/home/username/public_html/');
    while your site would be represented as
    Code:
    define('HTTP_SERVER', 'https://yourdomain.com');
    define('HTTPS_SERVER', 'https://yourdomain.com');
    
    
    /**
     *  If you want to tell Zen Cart to use your HTTPS URL on sensitive pages like login and checkout, set this to 'true'. Otherwise 'false'. (Keep the quotes)
     */
    define('ENABLE_SSL', 'true');
    This puts your entire site in secure mode.

    The config file at YOUR_ADMIN/includes/configure should reflect the same information. With a proper install, the zc_install will automatically set these to the proper settings.

    I'm betting things are getting confused by the extra public_html.

    If you created the public_html folder in the root of your site, try removing it and installing the files from https://www.zen-cart.com/latest

  3. #3
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Can’t get past 2nd install page

    The public_html folder was already created when my account was setup.

    I tried the install from the remote zen_cart folder and the same thing happened

    I looked at th includes/configure.php file and made the suggested changes but the same thing happened again.

    Where would the error log be if there is one?
    Last edited by rensing; 11 Jul 2018 at 04:53 PM. Reason: Update

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Can’t get past 2nd install page

    There might be a log, check your store's /logs directory for files with names beginning with myDEBUG.

  5. #5
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Can’t get past 2nd install page

    I found an error log and it mostly complains about a file in my /home/username/public_html/includes/classes/db/mysql/query_factory.php on line 102

    The last line of the error log shows:
    thrown in /home/username/public_html/zc_install/ajaxTestSystemSetup.php on line 27

    I don’t remember having this much trouble installing Zencart a few years ago.

  6. #6
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Can’t get past 2nd install page

    I have the site installed using Softaculous through the cPanel at my host.
    The main page now loads when I type my domain in a browser and I was able to create a site user account.
    I can’t seem to get into the admin function to update my user to admin so I can start working on the site.
    What am I doing wrong? When I point my browser to the zcadmin folder after my domain name I get a blank page:-(

  7. #7
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,145
    Plugin Contributions
    11

    Default Re: Can’t get past 2nd install page

    Quote Originally Posted by rensing View Post
    The public_html folder was already created when my account was setup.

    I tried the install from the remote zen_cart folder and the same thing happened

    I looked at th includes/configure.php file and made the suggested changes but the same thing happened again.

    Where would the error log be if there is one?
    Again, if a site is setup correctly, you should not see a public_html folder under the domain root. It IS the domain root.

    home/username/public_html is the physical location of the root folder that defaults when you go thru a browser to yourdomain.com. The home and username will vary depending on your host, but you should not see yourdomain.com/public_html as that would be pointing to home/username/public_html/public_html for the physical location.

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,145
    Plugin Contributions
    11

    Default Re: Can’t get past 2nd install page

    NEVER use an autoinstaller. Part of your problems are from that.

    From earlier
    If you created the public_html folder in the root of your site, try removing it and installing the files from https://www.zen-cart.com/latest

  9. #9
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Can’t get past 2nd install page

    I’ll remove the current install again and try to install using the FTP process.
    I hope it works this time.

  10. #10
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Can’t get past 2nd install page

    I have removed the version that was installed by Softaculous and tried the FTP way and making the CHMOD changes as per the install readme.
    When I load my domain, it brings up the same page as before where option 1 allows me to click if running the install for the first time.
    It goes to the first page and I can click continue but then it stops on the page where I have to click on the agreement.
    I left the SSL unchecked and tried leaving the https:// and tried changing them to http://
    It will not continue past this page in either case.
    Any suggestions?

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Can't get past "database setup" page to install
    By BPM Training in forum Installing on a Linux/Unix Server
    Replies: 2
    Last Post: 10 Jan 2011, 02:02 PM
  2. Please help. Can't get past install?
    By jules788 in forum Installing on a Mac Server
    Replies: 2
    Last Post: 16 Feb 2008, 11:58 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR