Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Cant delete or move products in 1.55f

    After getting the software installed I'm now able to add products and categories and have been doing so.
    However, i noticed that if I add a product in the wrong category it won't let me delete it, it brings me back to the edit page of that product and I and choose back, preview or cancel.
    The same thing happens when I try to move the wrong product to another category which already exists and has products in it.

  2. #2
    Join Date
    Jul 2012
    Posts
    16,733
    Plugin Contributions
    17

    Default Re: Cant delete or move products in 1.55f

    Knowing from a previous thread that the software installed is that from an autoinstaller (softaculous) or presumed to be. It would be at least a good idea to verify that the files installed are that or equivalent to a vanilla install. Further that only the files associated with such an install are present. (there are some files when placed in a directory and ending with .php that will be processed and could cause problems.)

    Further, there has been a relatively well known (to those in the forum) that there can be an issue with a customer attempting to check out/create a new account. If such a problem does not exist here, then congratulations.

    I believe you said also that you were using a macintosh, correct? There's been a documented case where it has not been easy/possible to click on the small icons to support operations such as move/copy. The solution was to disable the "click" on the row that sends the user into the edit product area. Wish I could guide you directly to that post, but would have to research more on it...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,149
    Plugin Contributions
    11

    Default Re: Cant delete or move products in 1.55f

    If you are using a track pad, sometimes the tap to click can get un-checked. I would still suspect the installation.

  4. #4
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Cant delete or move products in 1.55f

    If I disable the click then how would I delete or move the product?

  5. #5
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,149
    Plugin Contributions
    11

    Default Re: Cant delete or move products in 1.55f

    I was pointing out that sometimes the click function of the pad did NOT work and needed to be looked at to make sure that function is checked.

  6. #6
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Cant delete or move products in 1.55f

    Sorry. I has been years since I ran a copy of Zencart and I'm sure the complete printer manual I created at the time is now out of date.
    I'm using ZC now to sell afghans that I make at home because I'm on disability and need to see if I can make a bit of extra money.
    I wanted to see how much the current manual is but it says the server is temp. off-line.

    I was, however, able to login to my site and create a user account for my self and received the confirmation email.

  7. #7
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Default Re: Cant delete or move products in 1.55f

    I just tried a fresh install and the same thing happens on my Mac Mini.
    I tried moving an item when logged in on my iPad and it worked fine.
    The site I’m working on is afghansniagara.ca
    Last edited by rensing; 13 Jul 2018 at 11:20 PM. Reason: Forgot domain name

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,149
    Plugin Contributions
    11

    Default Re: Cant delete or move products in 1.55f

    I've been searching a lot today and can't find any information on the can't click. I have a friend (one) that I help sometimes with teamviewer. I am unable to click the edit icons and edit a product. Teamviewer does mention something about a USB mouse causing a problem, but I doubt many MAC folks use a USB mouse.

  9. #9
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
    2,846
    Plugin Contributions
    25

    Default Re: Cant delete or move products in 1.55f


  10. #10
    Join Date
    Jul 2012
    Posts
    16,733
    Plugin Contributions
    17

    Default Re: Cant delete or move products in 1.55f

    Quote Originally Posted by Design75 View Post
    That's the one I was thinking of!!!! And of course in my own software search I hadn't gotten down into where the javascript was actually applied/used (yet).
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Multiple Products (Copy, Move, Delete)
    By wmorris in forum Addon Admin Tools
    Replies: 161
    Last Post: 18 Oct 2020, 07:59 AM
  2. move or delete ultiple products
    By 100asa in forum General Questions
    Replies: 1
    Last Post: 5 Oct 2007, 04:01 PM
  3. Cant delete products
    By gg66 in forum Setting Up Categories, Products, Attributes
    Replies: 5
    Last Post: 12 Mar 2007, 01:54 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR