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  1. #1
    Join Date
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    Default Callback Failure

    My site has a callback failure I've asked about the error, apparently, the site needs to have 'www' before the site when it redirects, any way to add this?

    Thanks

    mas-uk.com

  2. #2
    Join Date
    Apr 2007
    Location
    Ontario, Canada
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    Default Re: Callback Failure

    admin/includes/configure.php and includes/configure.php are the locations you can add www.

    If that's not enough you could force everything to use www. with your Zen Cart root .htaccess file.
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  3. #3
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Re: Callback Failure

    Please keep in mind that changing from non-www to www or from www to non-www can often affect your SSL cert. If the SSL does not cover www, your customers will begin to get notices that your site is insecure.

  4. #4
    Join Date
    Apr 2007
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    Default Re: Callback Failure

    Quote Originally Posted by dbltoe View Post
    Please keep in mind that changing from non-www to www or from www to non-www can often affect your SSL cert. If the SSL does not cover www, your customers will begin to get notices that your site is insecure.

    If you have turned on all the SSL settings within your Zen Cart after correcting the www. redirect issue...

    To fix the SSL specific problem ^ you will need to update your root .htaccess file so it redirects all requests possible/likely - to follow the secure path of your servers requirements.
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  5. #5
    Join Date
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    Default Re: Callback Failure

    I've tried this through both configure and .htaccess and this is the error I get when I attempt to go on https://www.mas-uk.com

    Name:  Screenshot_142.jpg
Views: 83
Size:  8.3 KB

  6. #6
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    Default Re: Callback Failure

    Any idea?

  7. #7
    Join Date
    Jul 2012
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    Default Re: Callback Failure

    Quote Originally Posted by JakeLawless View Post
    Any idea?
    What's the full content of any .htaccess file that has been added to the root of the store. Also, in your cpanel are there any redirects there? It could be that two things are fighting each other.
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  8. #8
    Join Date
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    Default Re: Callback Failure

    These are the redirects -RewriteCond %{QUERY_STRING} ^(.*)&buy=now$
    RewriteRule ^index.php$ https://www.mas-uk.com/index.php?%1 [L,R=301]

    RewriteCond %{HTTP_HOST} ^\.mas-uk\.com [NC]
    RewriteRule ^(.*)$ https://www.mas-uk.com/$1 [L,R=301]

    RewriteCond %{HTTPS} !on
    RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}

 

 

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