recover_cart_sales mod can't customise...

[rainbow_pixie_star]

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Hello,

Was looking for a thread for this but I cant seem to see one...

I installed recover_cart_sales_405 latest version and it all looks fine and the test email worked.
However when I customise the email in the document, whether it is the whole message or just one word, it then stops the addon working. I get a blank screen when I go into the admin area to send the email.
I haven't changed any main parts of the code in the document, just the email body which surely should be editable?

Thanks
AMy

[mc12345678]

When you get a blank screen (or partial blank screen), generally a myDEBUG- log file is created as described in this FAQ: http://www.zen-cart.com/content.php?124-blank-page

[rainbow_pixie_star]

Hi,
I have reverted it back for now as I wasn't sure if I had done something or if anyone knows why.
So if not then I will ahve to re install it and look for a debug log I guess

Thanks
Amy

[mc12345678]

Hi,
I have reverted it back for now as I wasn't sure if I had done something or if anyone knows why.
So if not then I will ahve to re install it and look for a debug log I guess

Thanks
Amy

The debug log is likely still present, but having removed everything associated does mean that the "problem" has been removed.

Generally speaking, yes should be able to modify the code. If there was an error in the modification then that could have caused the problem. Pretty much only the error log would be able to identify what the issue was (although some problems can be seen when just looking at the code).

[mc12345678]

As to a thread about the module, the first place to look for one is at the location to download the module: https://www.zen-cart.com/downloads.php?do=file&id=25
Which in this case identified the forum support thread as: https://www.zen-cart.com/showthread....8-Recover-Cart

[rainbow_pixie_star]

Ok, i'll re install it and check the log.

Thanmk you
Amy

[rainbow_pixie_star]

Hi,
Debug says
PHP Parse error: syntax error, unexpected ')' in /.../public_html/.../admin/includes/languages/english/recover_cart_sales.php on line 21
Line 21 is where I changed the one word so I can customise the text. I only changed the one word, no code or punctuation.

Thank you
Amy

[carlwhat]

Hi,
Debug says
PHP Parse error: syntax error, unexpected ')' in /.../public_html/.../admin/includes/languages/english/recover_cart_sales.php on line 21
Line 21 is where I changed the one word so I can customise the text. I only changed the one word, no code or punctuation.

Thank you
Amy

well. it looks like you changed it incorrectly.

if you post the lines 19-23 here, i'm sure somebody can tell you where you went adrift.

best.

[rainbow_pixie_star]

Hi,
Here is a bit more than those few lines. I have highlighted what I would have thought I should be able to edit to say what I want it to. the same would apply to the main body text and footer etc, only changing the text between ' '.
Is this correct? I have highlighted what I would change in a festive orange :)

define('EMAIL_SEPARATOR', '------------------------------------------------------');
define('EMAIL_TEXT_SUBJECT', 'Inquiry from '. STORE_NAME );
define('EMAIL_TEXT_SALUTATION', 'Dear ' );
define('EMAIL_TEXT_NEWCUST_INTRO', "\n\n" . 'Thank you for stopping by ' . STORE_NAME .
' and considering us for your purchase. ');
define('EMAIL_TEXT_CURCUST_INTRO', "\n\n" . 'We would like to thank you for having shopped at ' .
STORE_NAME . ' in the past. ');
define('EMAIL_TEXT_BODY_HEADER',
'We noticed that during a visit to our store you placed ' .
'the following item(s) in your shopping cart, but did not complete ' .
'the transaction.' . "\n\n" .
'Shopping Cart Contents:' . "\n\n"
);

Thank you
Amy

[dbltoe]

Looks like you added the parentheses around the s to show

item(s)

Since the parentheses are used in PHP code, you will need to "escape" them so the system does not think is is PHP versus just a character.

'We noticed that during a visit to our store you placed ' .
'the following item\(s\) in your shopping cart, but did not complete ' .

Similar to what is done with \n