Results 1 to 5 of 5
  1. #1
    Join Date
    Nov 2014
    Location
    United Kingdom
    Posts
    38
    Plugin Contributions
    0

    Default An unknown response null: :text/html: :Forbidden was received..

    Error message when adding to cart:

    "An unknown response null: :text/html: :Forbidden was received while processing an ajax call. The action you requested could not be completed."

    Site bmamps.com/store
    ZC 1.5.4
    php 5.3.29
    mySQL 5.6.33
    Plugins: I'm really not sure. It was so long ago that I set t up I really can't remember. Sorry!

    All was working well, no changes were made, at least on my side although the hosting service may have changed something without telling me, now I get this error.

    I read this thread https://www.zen-cart.com/showthread....N-was-received and so checked my ajax.php was present and original

    There is nothing in the debug log.

    I'd really appreciate some help. Thanks.

  2. #2
    Join Date
    Jul 2012
    Posts
    16,719
    Plugin Contributions
    17

    Default Re: An unknown response null: :text/html: :Forbidden was received..

    What is being used to add items to the cart, is it just the standard add-to-cart button or is there some form of ajax add-to-cart installed? (sorry to ask about potential plugins which seem to not be recalled, but it can make a difference about what is initiating the error.)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Nov 2014
    Location
    United Kingdom
    Posts
    38
    Plugin Contributions
    0

    Default Re: An unknown response null: :text/html: :Forbidden was received..

    It's just the standard button. IIRC the only plugin was FedEx shipping.

    It seems that any action to do with updating the cart throws the same error: add, update, show.
    Last edited by CScotty; 8 Nov 2018 at 12:16 AM.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: An unknown response null: :text/html: :Forbidden was received..

    Given that actually trying to hit the ajax.php file is triggering the 403 (and 403 means "forbidden", which usually is akin to "permission denied"), it's likely that something's wrong with the permissions on that file, or your webserver's security is blocking access to that file.

    http://www.bmamps.com/store/ajax.php...NoscriptCookie

    Like the page which appears says, your cPanel "errors" page may expose more information about "permission denied" causes.

    Your hosting company can help if there's a mod_security rule that's getting tripped.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Nov 2014
    Location
    United Kingdom
    Posts
    38
    Plugin Contributions
    0

    Default Re: An unknown response null: :text/html: :Forbidden was received..

    Hi DrByte,

    Thanks for the help. They had modded my .htacces file to stop all php files form executing.

    Best,
    CS

 

 

Similar Threads

  1. Replies: 18
    Last Post: 2 Aug 2019, 12:36 AM
  2. Replies: 2
    Last Post: 13 Sep 2017, 08:44 PM
  3. An unknown response null::text/html ::FORBIDDEN was received
    By roxannepercy in forum General Questions
    Replies: 7
    Last Post: 1 Aug 2016, 05:53 AM
  4. v155 An unknown response null::text/html ::SYNTAXERROR: was received while
    By K_C_Enterprises in forum General Questions
    Replies: 5
    Last Post: 28 May 2016, 09:02 PM
  5. Replies: 16
    Last Post: 20 Feb 2015, 10:27 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR