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  1. #1
    Join Date
    Feb 2018
    Location
    Tennessee
    Posts
    17
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    0

    Default No Email Unsubscribe like in email footer

    I am hoping someone can assist me with this issue as I cannot seem to accomplish it on my own.

    I have an issue where the Unsubscribe link is not showing in any of my email footers

    Example is it should be showing:

    Code:
    Click here to unsubscribe from this list
    .
    But it is not showing any of it.

    I can see in email_template_newsletters.html

    The following is at Line#30 and appears like it should show the Unsubscribe Link in the footer of the email
    Code:
      <!-- Footer Section -->
      <div class="footer">
        <div class="unsubscribe">$UNSUBSCRIBE_LINK</div>
        <div class="copyright">$EMAIL_FOOTER_COPYRIGHT</div>
      </div>
    And if you open the file in a browser it also appears that it should be there.

    $EMAIL_LOGO_ALT_TEXT $EXTRA_HEADER_INFO
    Dear $EMAIL_FIRST_NAME $EMAIL_LAST_NAME,
    $EMAIL_MESSAGE_HTML
    $UNSUBSCRIBE_LINK
    $EMAIL_FOOTER_COPYRIGHT
    $EMAIL_DISCLAIMER
    $EMAIL_SPAM_DISCLAIMER

    The only place in Admin I see that has anything to do with the Unsubscribe link has to do with the sidebox
    Display "Newsletter Unsubscribe" Link? = TRUE

    How do I go about making sure the Unsubscribe Link shows up in all of the emails I send from my ZEN CART store?

    Thank you in advance for any and all assistance with this issue.

  2. #2
    Join Date
    Jul 2012
    Posts
    12,981
    Plugin Contributions
    16

    Default Re: No Email Unsubscribe like in email footer

    Are your emails being sent as HTML or plain text?

    Also when you say *any* or *all* of your emails, there is reference to newsletters, so is it every email that is sent or just the newsletters of which you are worried/wanting that content?
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  3. #3
    Join Date
    Feb 2018
    Location
    Tennessee
    Posts
    17
    Plugin Contributions
    0

    Default Re: No Email Unsubscribe like in email footer

    When I send the emails/Newsletters I send them in HTML as well as plain text.

    The reference to NEWSLETTERS was to just generalize it because I did not want to list all of them so I guess it would be better to say that EVERY email I send does not have any reference to the UNSUBSCRIBE link.

    I would rather have it in every email that it is supposed to be in and even better if it is in them and it is not required to be.

    I also see where is them it does show my website name but is there any way to get it to show the following, and in this format would be nice.

    Name
    Address
    City, State Zip code
    (###) ###-####

    I know if I change STORE_NAME to STORE_NAME_ADDRESS it will show it but it is in this format.

    Name Address City, State Zipcode (###) ###-####

    I am just trying to make it where it is correct when the emails/Newsletters are being sent.

  4. #4
    Join Date
    Feb 2018
    Location
    Tennessee
    Posts
    17
    Plugin Contributions
    0

    Default Re: No Email Unsubscribe like in email footer

    If I send any email/Newsletter/New product Notification the information for an UNSUBSCRIBE link is not found in any of the test messages
    I send to myself. I do get a Email Click to unsubscribe that will send me any email but I would rather the customer be able to do this them self!

  5. #5
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,382
    Plugin Contributions
    15

    Default Re: No Email Unsubscribe like in email footer

    Quote Originally Posted by drm1963 View Post
    If I send any email/Newsletter/New product Notification the information for an UNSUBSCRIBE link is not found in any of the test messages
    I send to myself. I do get a Email Click to unsubscribe that will send me any email but I would rather the customer be able to do this them self!
    Perhaps you should contact Trinity14, she has released a module that updates all of the HTML emails. I'm certain she can also help add the unsubscribe code you're looking for here as she's been working on our email projects for years :)
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